The provider portal is easy to use, and charting has become more streamlined and efficient thanks to the addition of chart scribe AI technology. Scheduling is also straightforward and efficient. There is a supportive community you can join, and they offer continuing education opportunities. As a provider new to the role, I found the transition to be smooth, with a very minimal learning curve. Review collected by and hosted on G2.com.

Even though Fay claims to handle everything so that providers can focus solely on nutrition counseling, there is still a lot we have to manage ourselves. For example, we are responsible for verifying that clients who schedule with us are located in states where we hold licenses. This can be frustrating, especially when we have to refer clients elsewhere if they reside in a state where the dietitian is not licensed to practice. Review collected by and hosted on G2.com.