Factura AI has been an excellent partner for Lazy Dog Restaurants. Their service has meaningfully improved our invoice processing, and the approval workflows and data-coding features have been major time savers for our team. As a result, we’ve significantly reduced the amount of manual invoice work, which has helped our Accounts Payable department run more efficiently and spend more time on higher-value tasks.

What really sets Factura AI apart is their dedication to customer support and continuous improvement. Their team is consistently responsive, always willing to help, and proactive about working with us to refine the system whenever we have requests or identify opportunities to improve.

On top of that, both our store managers and our Accounts Payable team genuinely appreciate how user-friendly the platform is. The intuitive experience has made adoption smooth and seamless across all levels of our organization. Review collected by and hosted on G2.com.

The main enhancements I’d like to see are the ability to manually add a new vendor without having to re-upload the entire vendor file each time. I’d also appreciate clearer visibility into the approval tiers we’ve set up for approvers, along with the option for our team to adjust those tiers on our end whenever needed. Review collected by and hosted on G2.com.