![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

8/13/2026

"Intuitive Navigation and Seamless Microsoft Office Integration"

5/5

What do you like best about FactSet Workstation?

I enjoy how easy it is to understand where things are placed within the workstation and I have yet to get lost while trying to find certain data. Additionally, the integration of the platform into Microsoft office makes it very easy to use in my day-to-day and I don't think that a day passes where I am not pulling reliable data from FactSet. Review collected by and hosted on G2.com.

What do you dislike about FactSet Workstation?

One aspect of the FactSet workstation that has been somewhat of a letdown for me is performance. While this could be an issue with my computer, I often feel like I spend more time waiting for pages to load and moving from page to page within the workstation than I do actually pulling the data I need.

In addition, although I’m not on the team that handles this directly, I’m aware that my bank is considering dropping FactSet due to its pricing relative to alternative services such as CapIQ.

I also wish there were stronger AI integration in the filings area of the workstation. I frequently try to use the AI to locate a simple statistic or number, and it’s frustrating when it can’t find something that I believe a third-party AI would be able to identify quickly. I wish that the AI interaction capability was stronger within the filing area specifically. Review collected by and hosted on G2.com.

What problems is FactSet Workstation solving and how is that benefiting you?

I often have very complex formulas that must be replicated thousands of times across specific use cases and I have found that no matter the task, FactSet support has been able to aid me in requests, and even if the support representative is unable to answer my question at that point in time, they will get back to me via Email. I have yet to interact with another support system that is at the same level as FactSet support. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 63 reviewers think of FactSet Workstation

4.3 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/factset-workstation/reviews)