![Mike M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike M.")
MM

Mike M.

Retail

Small-Business (50 or fewer emp.)

4/25/2023

"An easy installing extended warranty."

4/5

What do you like best about Extend?

Extend did a lot of the prep work on finding manufacturer warranty information. They sent us a short list of brands they could not find information about. They were easy to install on our BigCommerce store. They provided resources and training for us. Their support team quickly answered issues. After products are in their system, it is easy to remove warranty offerings. Review collected by and hosted on G2.com.

What do you dislike about Extend?

I have not used another service and only helped set up. Besides BigCommerce, we also used Brightpearl as our ROS. Since the SKUs are not static, we cannot easily track orders like warranties. Besides that, we have had only small issues that happen to orders. Review collected by and hosted on G2.com.

What problems is Extend solving and how is that benefiting you?

In our industry, equipment may barely make it past the manufacturer's warranty. Extend allow us to give our customer better peace of mind about buying expensive coffee equipment. Review collected by and hosted on G2.com.

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4.5 out of 5 · Verified reviews from real users

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