G2

Anita D.

Chief Risk Officer

Financial Services

Small-Business (50 or fewer emp.)

7/7/2026

"Knowledgeable, Responsive Assistants with Great Multi-Time-Zone Support"

5/5

What do you like best about Express Virtual Assistant?

The assistants we've worked with have been surprisingly knowledgeable across different areas. We initially brought them on for administrative support but quickly found they could handle more specialized tasks as well. Their ability to work across multiple time zones has been helpful since we often have deadlines that require quick turnaround. The cost structure makes sense compared to hiring locally, and we've been able to maintain consistent quality with the team assigned to us. Communication has been straightforward, and they respond promptly when we need to adjust priorities or request different support. Review collected by and hosted on G2.com.

What do you dislike about Express Virtual Assistant?

The onboarding setup took a bit longer than expected. Getting everything configured properly, especially with our internal systems and security protocols, required more back and forth than I anticipated. Review collected by and hosted on G2.com.

What problems is Express Virtual Assistant solving and how is that benefiting you?

The main issue they've addressed is workload distribution. We had team members spending too much time on administrative work when their expertise was needed elsewhere. EVA has allowed us to shift those routine tasks to their team, which has improved our overall efficiency. We're able to get through projects faster and our core team can concentrate on higher value work. The flexibility they offer means we can scale up during busy periods without long term commitments. This has been particularly valuable during quarter ends and project launches when our internal resources are stretched thin. Review collected by and hosted on G2.com.