My entire experience has been great with CIC Plus. As both a user and superuser, the product is on point and easy to use and working with the CIC Plus team has been a dream. They are consistent with their great service and flexible when times call for it and I've needed plenty of flexibility. In addition, they consistently search for feedback and ways to improve their value proposition. When I think of them, I think of a true partnership. Review collected by and hosted on G2.com.
I'm still searching for things I don't like but my search continues. Maybe better error reporting on file uploads or the prevention of being able to upload a file with an error? That capability exists today but it's a little after the fact versus when the user is trying to upload the file. When these infrequent errors occur, we do get notified and if we can't spot the error, they are quick to help us out and point the error out to us. Review collected by and hosted on G2.com.