---
title: ExaVault Reviews
meta_title: 'ExaVault Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 194 reviews by the users' company size, role or industry
  to find out how ExaVault works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 194
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---

# ExaVault Reviews
**Vendor:** Files.com  
**Category:** [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 194
## About ExaVault
ExaVault is the modern alternative to legacy file servers for organizations that aren&#39;t moving to SaaS today. Many businesses still rely on aging SFTP/FTP infrastructure, stitched-together servers, or brittle custom solutions. The result is wasted IT resources, compliance risks, and slower business operations. ExaVault is a self-managed file transfer appliance designed for on-premises, private cloud, or virtualized environments. Built on SaaS-grade technology, it delivers modern security, automation, and usability while running entirely under your control. Unlike traditional servers that demand endless patching, licensing, and certificate management, ExaVault is built to take care of itself. Automatic security updates keep your system protected against vulnerabilities without weekend patch cycles. Hands-free licensing renews in the background with no downtime or manual key uploads. SSL certificates are fully managed to prevent costly outages. The result is a reliable platform that runs with minimal administrative overhead. For IT and DevOps teams, ExaVault is purpose-built for system-to-system workflows: secure SFTP automation, ingestion pipelines, internal dropboxes, and compliance-driven transfers. For regulated industries and organizations with strict residency requirements, it keeps sensitive data inside infrastructure you control, without sacrificing modern features or reliability. When the time comes to embrace SaaS, ExaVault provides an automated migration path to Files.com. ExaVault gives you a modern file transfer solution you own today, with a clear path to the cloud when you&#39;re ready.



## ExaVault Pros & Cons
**What users like:**

- Users value the **data security** of ExaVault, ensuring their information remains safe from third-party access. (1 reviews)
- Users appreciate the **reliability** of ExaVault, noting its stability with minimal outages. (1 reviews)
- Users value the **secure sharing** capabilities of ExaVault, ensuring their data remains protected from third-party theft. (1 reviews)
- Users value the **secure transfer** of ExaVault, ensuring their data remains protected from third-party theft. (1 reviews)
- Users value the **security measures** of ExaVault, ensuring their data remains safe from unauthorized access. (1 reviews)

**What users dislike:**

- Users find ExaVault to be **expensive** , with pricing perceived as predatory and lacking in value compared to competitors. (1 reviews)
- Users experience **poor usability** with ExaVault, citing a cumbersome interface and frustrating account management processes. (1 reviews)
- Users find ExaVault to have **security issues** and poor user management, impacting reliability and experience. (1 reviews)

## ExaVault Reviews
  ### 1. Safeway way to transfer or share files

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nitish K. | PHD Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2025

**What do you like best about ExaVault?**

It’s safe and secure and prevents data getting stolen to third party.

**What do you dislike about ExaVault?**

File transfer requires connecting to server and login into account which is bit longer process that sharing through email.

**What problems is ExaVault solving and how is that benefiting you?**

It provides safe and secure platform for data sharing with clients. This helps in providing extra security to confidential documents.

  ### 2. Predatory Pricing

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about ExaVault?**

The service was relatively stable with very few outages.

**What do you dislike about ExaVault?**

Less secure than other providers,user management was terrible (no way to bulk remove accounts and the process was extremely slow). They also are very predatory with pricing. The UI suffers from some usability issues as well.

**What problems is ExaVault solving and how is that benefiting you?**

It gave us the ability to quickly roll out a file sharing program so we could securely accept sensitive files from our clients.

  ### 3. Great product for a specific need

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua G. | Systems Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2022

**What do you like best about ExaVault?**

Exavault cloud FTP came along right when we needed it. It provides safe and secure SFTP  for our business needs and I did not have to deal with setting up an internal SFTP server.

**What do you dislike about ExaVault?**

There is nothing I dislike about this product.  It meets our needs and has other features that we make good use of while servicing our customers.  We are happy with this product.

**What problems is ExaVault solving and how is that benefiting you?**

Our payroll department required an SFTP service to safely and securely exchange payroll and insurance data with other organizations.  This tool makes that possible and it is cloud-based.

  ### 4. ExaVault Cloud FTP

**Rating:** 1.0/5.0 stars

**Reviewed by:** Hector R. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about ExaVault?**

Easy setup, but security is most valuable.

**What do you dislike about ExaVault?**

Change of pricing plan and lack of technical support.

**What problems is ExaVault solving and how is that benefiting you?**

We need a secure environment outside our office where we can share data.

  ### 5. Very easy to use for every user level!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank K. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2022

**What do you like best about ExaVault?**

I like how it's easy for my users, who most not good with computers, can navigate and create share links through web browser.   It's also very easy to setup a ftp client if you want to have more of a desktop experience, like i do.

**What do you dislike about ExaVault?**

If i have to say something i dislike, if someone uses the browser version and want to download multiple files, it alwaya compresses the files into a zip first.  THe compression can take a long time, because of how many files there can be.  The progress bar can be 0% for a long time.  Long enough for my users to think the browser would freeze on them.  If possible, i would use a FTP client instead of using the browser.

**What problems is ExaVault solving and how is that benefiting you?**

Alot of clients have large amount of files to give us or we have to give them.  It's very easy for users to share a link through exavault.   We have office365 and even though it has similar capabilities, i find my users understanding using exavault much easier.

  ### 6. Very best FTP hosting site we have used...

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phil C. | Solutions Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about ExaVault?**

We are a consulting and software support company. We supply FTP hosting for many of our clients. Exavaults pricing for the FTP hosting service is the best in the market. Exavault allows unlimited users, customers and folders at a fair price.  In the past, we have used several different FTP hosting sites, and after a year or so, they all raised their pricing to the point they were no longer economical as a vendor.

**What do you dislike about ExaVault?**

No FTP hosting service meets everyone's specific needs. We find Exavault a bit tiresome in the way they handle the user setup, but it is still very usable. The one thing that would be helpful is a notepad attached to each user to hold vital information.

**What problems is ExaVault solving and how is that benefiting you?**

The real value for us is the ease of accessing FTP folders by our clients. By providing direct link URLs to the end user, we have seen a significant drop in support time to help users utilize FTP folders for file transfers.

  ### 7. The only hosted FTP solution you will ever need

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donovan S. | Head of Digital & Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2022

**What do you like best about ExaVault?**

The system is straightforward and very easy to understand.  As soon as I could log in I was able to start transferring data with absolutely no training.  The different option related to sharing data are excellent and give us the choice on how we want to manage our data shares.

**What do you dislike about ExaVault?**

We are located relatively far away from where the data center is - on a completely different continent - so we found that data transfer speed was initially challenging but as our internet connections have improved locally we are finding it easier and easier to use ExaVault and the speed issue is almost non-existent.

**What problems is ExaVault solving and how is that benefiting you?**

We've managed to solve the problem of multi-stakeholder collaboration and document sharing.  While there are other systems on the market, we found that Exavault helped us to scale up quickly for our project need.  A central control point and easy distribution made the choice very easy for us.  We've benefitted tremendously from the time saved in sharing data, and we can easily show our compliance teams an audit trail on the system, which alleviates a lot of extra re-work for us.

  ### 8. Support from Real Humans within minutes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon D. | Senior Vice President, Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about ExaVault?**

Our favorite part about Exavault is that aside from being a very solid platform, you can reach an actual person when you need something. Our biggest issue trying to get a sftp solution was security and compliance (We are a bank), not that other platforms don't have it, but there was no one to get us the answers that we need. 

Exavault's API is the best part, they built it to do everything their UI does. It enabled us to tightly integrate the platform to the point where most of our users never realize they are using a service.

**What do you dislike about ExaVault?**

For a while, I could not get multiple webhook instances setup due to the plan we were on, we ended up upgrading for the same cost after asking about it. There is also no granular options for requiring MFA, we had to cut all users over at one time.

**What problems is ExaVault solving and how is that benefiting you?**

Exavault gives us a single platform to facilitate customer uploads via SFTP or UI. We are able to fully manage their platform from within our product using the API

  ### 9. It just works, perfectly, without any problems or intervention required

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gareth D. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2022

**What do you like best about ExaVault?**

I primarily needed some cloud storage where suppliers could read files I have placed there, and vice versa: suppliers place stock availability files on our ExaVault account for our systems to read and make use of. This is all via a cron job, so a good API and reliable SFTP access was essential. Exavault ticked both those boxes and hasn't given me a single issue in years. Communication with regard to API changes has been only what was necessary and everything that was necessary, so I have a clear timescale for my dev roadmap and know what needs to be done (and the timescale for moving off legacy API calls is generous, too).

**What do you dislike about ExaVault?**

For us, none - it has done what we wanted and never given me a headache, which is more than I can say for a lot of cloud services.

**What problems is ExaVault solving and how is that benefiting you?**

We have a requirement for suppliers to supply us data files via SFTP which we then hoover into our systems using API calls, and also the reverse, where we upload files to ExaVault via API for suppliers to access via SFTP. Because this is all automated there is no manual downloading to be done, and similarly our suppliers just have to set up a cron job to upload to us via SFTP credentials that we supply.

  ### 10. Reliable, Consistent and Personal Service - Best WebFTP product available!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simple D. | President/Owner of Simple Dictation, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about ExaVault?**

We have been an Exavault customer for over 10 years. As a Transcription and Software provider, we find their platform simple, with a UI that is intuitive and customizable. Our clients and their medical/legal providers find the platform consistently reliable and easy to use. Their support is unmatched, quick to respond and personal, even though they have thousands of users. I know that if I have an issue, they will respond immediately. This is critical to our business and they fully understand that. They have the power and services of most huge competitors, at half the cost and with unrivaled support. I highly recommend Exavualt to any business where file transfer and automation are essential.

**What do you dislike about ExaVault?**

I have absolutely no complaints or criticism of Exavault at all!

**What problems is ExaVault solving and how is that benefiting you?**

Primarily offering both web and ftp client capability allows my clients to provide individual user access with multiple access options/permissions. 
This provides the ability for both transcription providers and their physicians or attorneys to allow various staff members with critical access to documents and audio files. Email notifications and file sharing are also a huge advantage to my clients.


## ExaVault Discussions
  - [What are the features of FTP?](https://www.g2.com/discussions/exavault-cloud-ftp-what-are-the-features-of-ftp) - 1 comment

- [View ExaVault pricing details and edition comparison](https://www.g2.com/products/exavault/reviews/exavault-review-4309688?section=pricing&secure%5Bexpires_at%5D=2026-07-14+22%3A38%3A01+-0500&secure%5Bsession_id%5D=02ecbfc5-1650-498f-963d-64d254e6058b&secure%5Btoken%5D=0403eff32f73905aea3b708af38cd4c9bfffef300b9f6ba0f6fc335c0bc0e270&format=llm_user)

## ExaVault Features
**Management**
- File Management
- Synchronization
- Scheduling
- Performance

**Functionality**
- Mobile Support
- Encryption
- Extensibility

**Functionality**
- File Transfer
- Language Support
- File Backup

**Governance**
- Access Control
- Compliance
- Provisioning and Governance

**Security**
- Encryption
- Authentication
- Access Control

**Core Transfer Infrastructure - Managed File Transfer (MFT)**
- File Transfer Acceleration
- Application Integration
- Content Routing

**Platform Capabilities - Managed File Transfer (MFT)**
- Encryption
- Mobile Support
- Reporting and Analytics
- Extensibility

**Security & Compliance Controls - Managed File Transfer (MFT)**
- Access Control
- Compliance
- Provisioning and Governance

## Top ExaVault Alternatives
  - [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) - 4.6/5.0 (432 reviews)
  - [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) - 4.4/5.0 (520 reviews)
  - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) - 4.2/5.0 (1,475 reviews)

