The scripting flexibility is what sold me. We sync issues between Jira and GitHub and the Groovy-based scripts let us control exactly what gets mapped and what doesn't. Most sync tools force you into rigid field mappings that never quite fit, Exalate actually lets you handle the edge cases. Setup took some time but once it clicked, it just runs. Review collected by and hosted on G2.com.

The learning curve is real. If you're not comfortable with scripting, you'll struggle in the beginning. The documentation is decent but some of the more advanced use cases aren't well covered and you end up digging through community forums. Would be nice to have more ready-made templates. Review collected by and hosted on G2.com.