Evly has really changed how we deal with customer questions. It can answer tracking and delivery queries just from an order or shipment number, and it gets it right most of the time. It’s also clever enough to spot delivery issues and tell customers what to do next, which used to take up a lot of our time. Plus, it pulls live information from our inventory and transport systems, so the answers we give are more accurate and up to date. Review collected by and hosted on G2.com.

It took us a little time to get used to integrating it with our warehouse and transport software, but the evly team was there to help the whole way. After we got through that setup stage everything worked smoothly. Review collected by and hosted on G2.com.