I really appreciate how EvenUp helps me gain scale by reducing days on desk and increasing the average settlement per case, while also allowing a 50% increase in cases per employee. It effectively shifts my human capital to focus on tasks only they can handle by removing repetitive admin tasks that take away time from value-added activities. The communication agents and analytics features have positively impacted my frontline associates. The analytics tools have empowered my supervisors to be more effective in coaching and identifying gaps in cases. Setting up EvenUp was extremely easy and I had everything up and running in no time. Review collected by and hosted on G2.com.

The pricing model with the credits is confusing and I'm not sure exactly how to use the credits. Review collected by and hosted on G2.com.