--- title: Etail Solutions Reviews meta_title: 'Etail Solutions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 41 reviews by the users' company size, role or industry to find out how Etail Solutions works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 41 scale: '5' date_modified: '2026-07-17' parent_category: name: Commerce url: https://www.g2.com/categories/commerce --- # Etail Solutions Reviews **Vendor:** Etail Solutions **Category:** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce) **Average Rating:** 4.4/5.0 **Total Reviews:** 41 ## About Etail Solutions Etail Solutions helps brands, distributors, 3PLs, and retailers optimize ecommerce fulfillment across multiple sales channels, fulfillment locations, and existing software systems and platforms. Etail combines real-time inventory visibility, intelligent order routing, and deep integration capabilities to cut ecommerce fulfillment costs and scale profitably. In 2025, Etail introduced its latest innovation, The Distribution Network. Etail’s latest innovation turns regional distributors into D2C fulfillment hubs by connecting their inventory to brands’ ecommerce channels. Orders are automatically routed to the closest distributor, optimizing for speed, cost, and availability. Distributors unlock new revenue. Brands get fast, nationwide delivery with less overhead, using partners they already know and trust. Founded in 2010, Etail is designed to simplify complex ecommerce fulfillment challenges. The platform supports distributed inventory and order management, multi-vendor sourcing, cartonization, rate shopping, and native shipping – all powered by automation and real-time data. With flexible integrations, it adapts to even the most complex fulfillment setups. Etail is the operating system for modern ecommerce fulfillment – engineered for flexibility, built to handle complexity, and ready to scale with you. WHAT SETS US APART? Lower Costs: Automate routing for the most cost-effective delivery and reduce shipping expenses. Scalable Growth: Easily onboard vendors, manage catalogs, and scale profitably with drop shipping support. Flexible Integration: Connect with any system via EDI, APIs, or custom integrations—no replacement needed. Accurate Data: Sync inventory and pricing across channels and build custom reports effortlessly. READY TO SCALE SMARTER? Follow us for insights or visit our website to learn more. ## Etail Solutions Pros & Cons **What users like:** - Users commend the **attentive support** from Etail Solutions, enhancing collaboration through regular team calls. (1 reviews) - Users value the **effective communication** through regular calls with the team, enhancing collaborative support. (1 reviews) - Users value the **responsive customer support** from Etail Solutions, appreciating regular communication and assistance. (1 reviews) - Users find the **helpfulness** of Etail Solutions invaluable, benefiting from regular calls with the supportive team. (1 reviews) - Users appreciate the **quick response time** of Etail Solutions, receiving valuable support through regular team calls. (1 reviews) **What users dislike:** - Users express frustration with **delay issues** in ticket resolution, hindering progress on important initiatives from Etail. (1 reviews) - Users report **delivery delays** affecting ticket resolution, hindering important initiatives and progress with Etail Solutions. (1 reviews) - Users find the **time-consuming ticket resolution** process hinders progress on essential initiatives with Etail Solutions. (1 reviews) - Users find the **ticket resolution process overly time-consuming** , hindering progress on essential initiatives with Etail Solutions. (1 reviews) - Users express frustration over **time consumption** in ticket resolution, hindering progress on essential initiatives. (1 reviews) - Time-Consumption (1 reviews) - Time Delays (1 reviews) - Time Management (1 reviews) ## Etail Solutions Reviews ### 1. I've been working with Etail Solutions platform for more than 4 years **Rating:** 5.0/5.0 stars **Reviewed by:** Karl G. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Etail Solutions?** Easy to use, easy to train and easy to understand. **What do you dislike about Etail Solutions?** I haven't found downside so far as I have used it for more than 4 years. **What problems is Etail Solutions solving and how is that benefiting you?** help in sorting out the orders with error, order management. **Official Response from Kristi Olson:** > Thank you Karl for the great review and for being an Etail customer! We're happy to hear you're getting value from our platform. As always, if there are ever any other ways we can improve your platform or provide more value to your business, please let our team know! ### 2. Very Hands-On Support and Guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Julie G. | Sales Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Etail Solutions?** Bringing Etail Solutions into our business as the platform to use for our dropship program has been very successful. From the very start-up of our partnership, they have been very hands-on and attentive to our needs, questions and over-all set up of the software and integration with our operating system. We use Etail Solutions in our every day business to process our dropship orders from multiple platforms like Amazon and Walmart; without their constant support, our launch with these platforms would not have been successful. **What do you dislike about Etail Solutions?** Due to the size of our catalog, it gets a little tricky at time manuevering thru the various screens. It would be helpful to see current inventory when looking at back orders. **What problems is Etail Solutions solving and how is that benefiting you?** Our warehouse facilities are not capable of dropshipping so we utlize Etail Solutions as a 3PL and drop ship platform **Official Response from Kristi Olson:** > Thank you Julie for the great review and for being an Etail customer! We're happy to hear you're getting so much value from our platform and our team. If you're still finding that tracking inventory and back orders is still a challenge, I encourage you to reach out to your Etail CSM. We want to know about any issues you're having so we can fix them and help give you the best customer experience possible. Our team is always here to help ensure you're getting the most value from our platform. ### 3. Perfect Partnership for Small and Medium Size Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** steven T. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Etail Solutions?** Etail is a well built service for ecommerce companies looking to expand their online channels and streamline their inventory and order processing. Having a dedicated account manager allows you to tailor your needs and investigate areas where you may be missing sales. One key benefit of choosing EVP over other ERP systems is the ability to customize to your business' needs. This customization gives you the flexibility to create a system that is perfect for you and not just an average out of the box solution that may be missing critical needs of your company. **What do you dislike about Etail Solutions?** Etail implementation can be a bit cumbersome and intensive, but it is necessary to achieve success. Since the system is customized to your needs, system bugs may happen, but the support team assists greatly. These bugs have occurred with every ERP system we have used and are expected with any platform due to constant sales channel code changes on sites such as amazon or walmart. **What problems is Etail Solutions solving and how is that benefiting you?** Etail solves all of your ecommerce needs such as inventory management, purchase order management, order fulfillment, etc. Their ability to connect to almost any platform allows you to manage all of your data from one true source. **Official Response from Kristi Olson:** > Thank you again for the great review and for being an Etail customer! We're happy to hear you're getting so much value out of our platform! Thank you for persevering with us through your implementation phase! If there are ever more ways we can improve your platform or provide more value to your business, please let our team know! ### 4. Etail provides good service. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Etail Solutions?** The system works well and we have calls with the team on regular basis and help us. **What do you dislike about Etail Solutions?** Ticket time resolution takes too much time, we have some initiatives that needs to come from Etail, but we cannot move forward. **What problems is Etail Solutions solving and how is that benefiting you?** Etail provides inventory, sales, order solutions and help us in our business. **Official Response from Kristi Olson:** > Thank you for the positive review and for being an Etail customer! We're happy to hear you're getting value from our platform and our team. Sorry to hear about your dissatisfaction with ticket resolution time. If you haven't already, please voice your concerns about this with your Etail CSM team, we want to know what issues you're having to give you a better customer experience. Our team is always here to help ensure you're getting the most value from our platform. ### 5. Automation of a robust multi channel marketplace integration platform **Rating:** 5.0/5.0 stars **Reviewed by:** Andy B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2023 **What do you like best about Etail Solutions?** If you sell on multiple marketplaces and carry a variety of suppliers, Etail is a software that will help you manage all from a single console. It is extremely robust with a number of features that are not availble from the competitors. Their customer support is excellent and help with the integration of new suppliers to new marketplaces. **What do you dislike about Etail Solutions?** The platform is so robust that it takes quite a bit of time to learn all of the various steps to get products active and published to the many marketplaces available through their integration software. **What problems is Etail Solutions solving and how is that benefiting you?** A simple single solution for cross marketplace selling. **Official Response from Kristi Olson:** > Thank you again for the great review and for being an Etail customer! We're happy to hear you're getting so much value out of our platform. If you're ever still finding it a challenge navigating the system, I recommend attending our Tech Edge webinars, or viewing any of our past webinars, these are just one way we try to help our customers better navigate the platform, answer questions and help them better utilize all the functionality our platform offers. ### 6. Operations Manager **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Etail Solutions?** Etail offers a ton of customized ecommerce solutions. Its one of the most dynamic tools out there for managing Orders and PO's. **What do you dislike about Etail Solutions?** Etail is still developing their training solutions. After Etail has been set up the company does not do a good job training you to use all of the dynamic tools the platform has to offer. **What problems is Etail Solutions solving and how is that benefiting you?** We use etail to manage a full network of vendors and PO's. Etail allows us to manage all the PO's and Costs across the network. Etail also allows us to manage all sales listing and skus across our ecommerce platform. This has been hugely beneficial for taking control of order population with our 3PL partner. **Official Response from Kristi Olson:** > Thank you for the positive review and for being an Etail customer! We're happy to hear you're getting so much value from our platform. If you're still finding that training on features and tools of our platform is still a challenge, I encourage you to reach out to your Etail CSM team, we want to know what issues you're having so we can fix them and help give you a better customer experience. Our team is always here to help ensure you're getting the most value from our platform. I also recommend attending viewing any of our past TechEdge webinars, these are just one way we try to help our customers better navigate the platform, answer your questions and help them better utilize all the functionality our platform offers. If you need help accessing these, your Etail CSM can assist you with this. Thank you! ### 7. The team is extremely knowledgeable and helpful, it is a delight to work with them. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Etail Solutions?** Our representative is very knowledgeable about our business and very helpful in new projects as well as resolving issues. Etail always has solutions for us for any new project or request we bring to the table. **What do you dislike about Etail Solutions?** Timeliness of resolving issues can be delayed when there are other customer's projects queued before us. There is not always someone else available to help assist with our account without the direction from our main contact. **What problems is Etail Solutions solving and how is that benefiting you?** Our company is a revolving door to problems needing solved by Etail. Etail has always come with a plan of action or takeaways that help assist our company with our Ecom business. **Official Response from Kristi Olson:** > Thank you for the great review and for being an Etail customer! We're happy to hear you're getting so much value from our platform and our team. Sorry to hear you haven't always been satisfied with our turnaround time on resolving issues. Thank you for sharing this feedback. If this is still an issue, I encourage you to reach out to your Etail main contact and share your concerns. We always want to ensure our customers are getting the best possible experience with us and our platform and improve in areas where we're not. And as always, if there are ever any other ways we can improve your platform or provide more value to your business, please let our team know! ### 8. Makes the shipping/manifesting process quick and easy. **Rating:** 4.0/5.0 stars **Reviewed by:** Halley P. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2024 **What do you like best about Etail Solutions?** I really liked how easy it was to train on **What do you dislike about Etail Solutions?** There's not really anything I dislike about it **What problems is Etail Solutions solving and how is that benefiting you?** Shipping and manifesting **Official Response from Kristi Olson:** > Thank you Halley for the great review and for being an Etail customer! We're happy to hear you're getting so much value from the shipping and manifesting solutions of our platform. ### 9. Great product and awesome customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2023 **What do you like best about Etail Solutions?** The thing I llike most about Etail is they got a plenty of integrations that helps to automate the business and manage it from there. Also their top tier customer support, they really provide intensive help specially with the automation and attends to our needs immediately. **What do you dislike about Etail Solutions?** Not really a dislike but I think of an area that they can improve, a better user interface so not so techy people would easily navigate it. **What problems is Etail Solutions solving and how is that benefiting you?** The automation of the business process. Etail Solutions provide a lot of help in many ways, such as in processing our orders, pricing automation and their analytics that helps with the decision making to compete in the market- with all that data, we already where we can improve and what product should we prioritize more. **Official Response from Michael Anderson:** > Thanks so much for your feedback and appreciation of our team, I know that means a lot to them! We've certainly put a lot of emphasis on the automation and workflow orchestration in the past and understand that the Admin Console (legacy interface) is better suited for System Admins. We've been putting more emphasis on the day-to-day users in our newer Web UI to streamline the day-to-day functions of specific user roles. Please feel free to reach out to your Etail contact to learn more about this, we appreciate your feedback! ### 10. Great eCommerce Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph M. | Distribution Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Etail Solutions?** The basic user interface is user friendly and easy to use. **What do you dislike about Etail Solutions?** Building or modifying reports can be a little tricky and requires a great deal of know how to use. **What problems is Etail Solutions solving and how is that benefiting you?** None at the moment **Official Response from Kristi Olson:** > Thank you Joseph for the great review and for being an Etail customer! We're happy to hear you're getting value from our platform. Sorry to hear of the report challenges you've experienced. If you still need help in this area, I encourage you to reach out to your Etail CSM and we can help you with any report needs you may have. Our team is always here to help ensure you're getting the most value from our platform. ## Etail Solutions Discussions - [What is Etail used for?](https://www.g2.com/discussions/what-is-etail-used-for) - 1 comment - [View Etail Solutions pricing details and edition comparison](https://www.g2.com/products/etail-solutions/reviews/etail-solutions-review-8473454?section=pricing&secure%5Bexpires_at%5D=2026-07-18+05%3A16%3A41+-0500&secure%5Bsession_id%5D=64bba7fd-8c4a-4276-a316-39b6eec179c5&secure%5Btoken%5D=ba10a72b9f4ba6ae3900743abd0c86d95a575957ea65413e25c7f537312f054a&format=llm_user) ## Etail Solutions Features **Administration** - Dashboards - Reports & Analytics **Management - Multicarrier Parcel Management Solutions** - Third-Party Integration - Multicarrier Parcel Management Solutions - Label Printing - Multicarrier Parcel Management Solutions - Multiple Carriers - Multicarrier Parcel Management Solutions - Flexible Billing - Multicarrier Parcel Management Solutions - Shipping Management - Multicarrier Parcel Management Solutions **Integration** - Import - Export - APIs **Analytics** - Reports - Dashboard - Predictive Analytics **Product Sales** - Product Filters - Product Page Customization **Supply Chain Operations** - Warehousing - Transportation - Inventory Management **Analytics** - Reporting - Segmentation analysis - Product lifecycle - Simulation - Historical Forecast **Order Entry** - Entry - Register - Notifications **Functionality** - Data Exchange - Data Mapping **Data management - Catalog Management** - Centralized Product Information - Data Import/Export - Product Data Enrichment - Data Mapping **Operations** - Optimized Business Operations - Data Synchronization **Inventory Control** - Inventory Management - Inventory Sourcing **Store Management** - Localization - Marketplaces **Administration** - Data Storage - Integrations **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation **Customer Management** - Customer Portal - Visibility **Reporting** - Reports & Analytics - Data Transfer Tools **Collaboration** - Integrations - Multiple users - Forecast collaboration - Inventory collaboration **Order Tracking** - Shipping - Tracking - Backorder **Management** - Workflow Management - Exception Handling - Real Time Reporting **Product catalogs - Catalog Management** - Category Management - Search and Navigation **Inventory** - Order Fulfillment - Catalog Management - Product Intelligence **Omni-Channel** - Customer Service - Order Fulfillment - Order Management - Integrations **Analytics** - KPIs - Dashboards - Custom Reports **Planning** - Planning dashboard - Capacity Planning - Assortment Planning - Business functions - Goal planning - Comprehensive Planning - Workflow **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Integrations** - Third Party Integration - BI Tools Integration **Integration - Catalog Management** - API Integration - Third-Party Integration **Platform** - Regulation Compliance - Multichannel Publishing - Accounting Reports - Marketplace Integration **Customer Management** - Order Status - Information Access - Email Notifications **Security** - Communication Protocols - EDI Standards **Processing** - Internationalization - Order Management - Scan and Ship **Support** - EDI Testing **Omnichannel Features ** - POS Integration - Social Media Integration - Customer Service Integration - E-commerce Integration - ERP Integration ## Top Etail Solutions Alternatives - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (856 reviews) - [Feedonomics](https://www.g2.com/products/feedonomics/reviews) - 4.4/5.0 (367 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) - 4.6/5.0 (372 reviews)