JB Jonathan B. IT Director/CISO Mid-Market (51-1000 emp.) 8/27/2024 "Great product placing ESET at the top of the list" 4/5 What do you like best about ESET PROTECT? ESET Protect is relatively easy to deploy in your environment, especially if you leverage the Cloud platform. Protect elevates all ESET features that were present in the Business product-serie and brings the missing visibility that was missing to make a complete EDR. It requires a daily surveillance from your team to ensure a constant monitoring of your assets' health. Protect integrates directly into the Cloud platform and pairs with the other ESET products, although it's important to mention that this is a separate component/service. Review collected by and hosted on G2.com. What do you dislike about ESET PROTECT? We could have benefited from a better customer success program to be guided through the deployment. I feel like the solution requires a lot of tune up to only show accurate data, but that's also part of a learning process for this type of product. Review collected by and hosted on G2.com. What problems is ESET PROTECT solving and how is that benefiting you? Protect fills up the lack of EDR capability in the ESET Business Endpoint Security engine. It brings a complete visibility of who does what, when and how with the ability to remmediate suspicious activity based on the existing 2000 detection models. Review collected by and hosted on G2.com. Show More Response from Kristopher Jackson of ESET PROTECT [Editedit](https://www.g2.com/survey_responses/eset-protect-review-10057911/official_response/edit) Thank you for your detailed feedback and for choosing ESET PROTECT. We are delighted to hear that you find our product easy to deploy and that it enhances visibility and security within your environment. Your comments about the need for a better customer success program and the tuning required for accurate data are valuable to us. We are always looking to improve our services and ensure that our customers have the best experience possible. Thank you again for your input, and have a great day! Rating Updated (7/9/2026) Current UserValidated ReviewerIncentivizedSource: Seller invite See what 963 reviewers think of ESET PROTECT 4.6 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/eset-protect/reviews)