Engages booking grids have been an invaluable tool for our team, providing clear insight into the utilization of our conference rooms and hybrid spaces. The ability to quickly identify under - and over- utilized areas has helped us optimize how we manage our spaces. I also appreciate the option to view room photos, and location maps, which makes navigating and reserving the right space straightforward and efficient. Review collected by and hosted on G2.com.
The area where Engage could improve is in troubleshooting. Currently, resolving issues requires multiple steps and investigations, which can be time-consuming. Customer support would be more effective if it provided clearer step-by-step guides for addressing specific problems. Additionally, greater integration between iOffice and Engage would be valuable- for example, ensuring that changes made in iOffice are automatically reflected in Engage. Review collected by and hosted on G2.com.
Thank you for sharing such a detailed review! We're delighted to hear that the booking grids, room photos, and location maps are helping your team gain better visibility into space utilization and make it easier to find and reserve the right workspace.
We also appreciate your thoughtful feedback on troubleshooting and integration between Eptura Workplace (iOffice) and Engage. Insights like these are incredibly valuable as we continue to enhance the user experience and help organizations manage their workplaces more efficiently.
It's especially rewarding to hear that Eptura Engage is helping your team take a smarter approach to managing conference rooms and hybrid spaces. Thank you for being an Eptura customer and for sharing your experience with the G2 community.
-The Eptura team