ED
Erica D.
"Epic Review"
Validated through a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
Epic Reviews (933)
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DA
Dr A.
Assistant Consultant NICU
Enterprise (> 1000 emp.)
"Comprehensive EMR system with powerful integration but steep learning curve"
What do you like best about Epic?
Comprehensive patient record management across inpatient and outpatient settings.
Excellent interoperability with other systems, making care transitions smoother.
Strong decision-support tools that improve clinical accuracy.
Customizable dashboards and templates tailored for specialty needs.
Secure, reliable, and regulatory-compliant with frequent updates.
Patient portal (MyChart) enhances patient engagement and communication. Review collected by and hosted on G2.com.
What do you dislike about Epic?
User interface can be overwhelming and unintuitive, especially for new staff.
Requires extensive training before users feel comfortable.
System performance can slow during high-volume usage.
Customization is powerful but often requires IT intervention.
Cost of licensing and maintenance is high, especially for smaller organizations.
Alerts can be excessive, leading to “alert fatigue.” Review collected by and hosted on G2.com.
At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through LinkedIn
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
KH
Kevin H.
Director of Quality
Enterprise (> 1000 emp.)
"Intuitive and Powerful EMR That Delivers Exceptional Results"
What do you like best about Epic?
EPIC is probably the best EMR I have ever used. I worked with it for around three years and found it to be very intuitive, as well as a powerful solution that is friendly to both patients and nurses. Review collected by and hosted on G2.com.
What do you dislike about Epic?
I have no complaints about EPIC. I consider it to be an excellent product. Review collected by and hosted on G2.com.
Validated through a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
JP
John Dave P.
Utilization Review Analyst
Mid-Market (51-1000 emp.)
"EPIC SYSTEM REVIEW"
What do you like best about Epic?
Epic allows for complete documentation of a patient’s medical history, lab results, medications, procedures, and visit notes , all in one unified platform. With Epic's Care Everywhere feature, patient data can be securely exchanged with other healthcare providers who also use Epic or compatible systems, improving continuity of care. Review collected by and hosted on G2.com.
What do you dislike about Epic?
New users often find Epic complex at first. Initial training is essential, and it can take time to master the workflows. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through LinkedIn
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
FC
Frank C.
VP/CIO
Enterprise (> 1000 emp.)
"Best EHR available,"
What do you like best about Epic?
Comprehensive EHR and very easy to use and improves patient outcomes. Review collected by and hosted on G2.com.
What do you dislike about Epic?
There is nothing about the Epic EHR that we dislike.. Review collected by and hosted on G2.com.
Validated through a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
SC
Scott C.
Process Improvement Manager
Enterprise (> 1000 emp.)
"Epic Review"
What do you like best about Epic?
It helps Improve patient care, streamline workflows, and enhance data access. I like the easy integration with other systems through its cloud-based architecture Review collected by and hosted on G2.com.
What do you dislike about Epic?
It doesn't have historical data to come up with trends. There is a steep learning curve to build some of the reports. Review collected by and hosted on G2.com.
Validated through a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
JB
Josiah B.
Customer Experience Insurance Agent
Small-Business (50 or fewer emp.)
"Epic is a great tool for managing out clients"
What do you like best about Epic?
The ease of use. Once I learned my way around it is great how accessbile it is Review collected by and hosted on G2.com.
What do you dislike about Epic?
Somtimes features like adding a file or attaching a email do not work properly. We occasionally experience slowness and freezing. Review collected by and hosted on G2.com.
Validated through a business email account added to their profile
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
IH
Verified User in Hospital & Health Care
This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.
Mid-Market (51-1000 emp.)
"Complex but secured - One of a kind product in US Healthcare"
What do you like best about Epic?
For any company working in US would know that if your healthcare data is in EPIC it is best secured and there couldn't be possibly any better EHR in terms of firewall and security as EPIC Review collected by and hosted on G2.com.
What do you dislike about Epic?
Bad UI, gives 2007 window feels
Complex interface and outdated also Review collected by and hosted on G2.com.
Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.
At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.
Validated through LinkedIn
This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
SR
Sarah R.
Director of Marketing
Mid-Market (51-1000 emp.)
"Epic Integration with Reputation Automates My Workflow"
What do you like best about Epic?
As a medical clinic, we use Epic daily to manage our patients protected health information and facilitate communication between our clinical teams. In regard to the integration with Reputation, it is a time saver for me! In the past, I had to manually download a file from Epic and then upload it into my reputation management software. I was not able to be consistent with gaining survey information and online reviews as this process didn't take place daily. Now the whole process is automated with the integration between Reputation and Epic so I don't need to check on this or even think about it happening. I can see the results in my dashboard every day. This has given us much needed patient feedback and has increased our online reviews significantly. Review collected by and hosted on G2.com.
What do you dislike about Epic?
In regard to the integration between Reputation and Epic there is nothing that I dislike. Clean, simple and easy. In regard to Epic in general, often the upgrades change our clinic work flow which is frustrating for staff. The communication about these changes does not always take into account how we use the platform. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account
This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
UC
Verified User in Computer Software
This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.
Small-Business (50 or fewer emp.)
"Great always reliable useful information"
What do you like best about Epic?
How reliable the resources are and how many different resources that are available Review collected by and hosted on G2.com.
What do you dislike about Epic?
Epic is perfect I don't have any dislikes Review collected by and hosted on G2.com.
At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account
This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
AS
April S.
Travel Registered Nurse
Hospital & Health Care
Enterprise (> 1000 emp.)
"Of all the EMR's I have used, EPIC is by far the best."
What do you like best about Epic?
Ease of use. Information is pulled over from different catagories so It doesn't haver to be entered multiple times. Review collected by and hosted on G2.com.
What do you dislike about Epic?
There are some features IK would like to see to help work flow. Review collected by and hosted on G2.com.
Validated through LinkedIn
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
Trending Discussions related to Epic
Pricing Insights
Averages based on real user reviews.
Time to Implement
9 months
Return on Investment
27 months
Average Discount
16%
Epic Comparisons
Epic Features
Multiple Medical Provider Access
Ancillary Care Provider Access
Meaningful Use Reporting
ePHI Storage
Interoperability
Patient Workflow Management
Administrative Processes
Back Office Processes
Workflow Coordination
Integration with EHRs
Compliance
Integration with Billing Software
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