G2

Verified User in Higher Education

Mid-Market (51-1000 emp.)

1/26/2021

"Excellent Reporting Tool!"

5/5

What do you like best about Entrinsik Informer?

I like the ease of use along with the ability to use datasets which allow for faster response time. I also like the response time and care that the customer service team puts in to resolving issues as needed. I like the ability to use linked files without having to be linked using co-key field. The best thing I like is the Customer Support staff who always go above and beyond to help alleviate any issues our organization has. Review collected by and hosted on G2.com.

What do you dislike about Entrinsik Informer?

One thing I dislike about Entrinsik Informer is that sometimes, I have to delete a field in a report and add it back for it to work. There are also a few errors that don't contain enough information to resolve some errors myself, I feel, so I have to contact Customer Support for help. Review collected by and hosted on G2.com.

Recommendations to others considering Entrinsik Informer:

I would let others looking at Entrinsik Informer that this tool takes care of our needs as a college, and suspect it will take care of their needs as well. Customer service is outstanding. Review collected by and hosted on G2.com.

What problems is Entrinsik Informer solving and how is that benefiting you?

A problem we are solving with Entrinsik Informer is we are able to have end users create their own ad hoc queries/datasets in which to run reports when needed which frees up time for IT professionals. A couple benefits we've realized are the timeliness of gathering data for reporting to upper management as well as a trust of our end-users to be able to be independent of IT for creating reports/datasets. Review collected by and hosted on G2.com.