![Bill L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill L.")
BL

Bill L.

Chief Executive Officer

Small-Business (50 or fewer emp.)

11/15/2022

"Platform is intuitive, easy to use and the support team is awesome."

5/5

What do you like best about EngageBay?

EngageBay has all of the features and functionality for us to scale our business. The workflows are straightforward, and the support team is extremely responsive. We have used several of their competitors; however, the EngageBay platform is easier to use than the others we tested - so we shifted our business to EngageBay. Review collected by and hosted on G2.com.

What do you dislike about EngageBay?

If we had to pick something we did not like about EngageBay, it would be the small library of video tutorials available for first-time users of their platform. Review collected by and hosted on G2.com.

What problems is EngageBay solving and how is that benefiting you?

Initially, EngageBay is filling the automation gaps between our sales team, marketing department and our "off-shore" support team. Since their integrated platform provides several types of automation(s), we are leveraging it to streamline our internal processes while scaling our business and simultaneously providing best-in-class service to our new and existing customers. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.6 out of 5 · Verified reviews from real users

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