AA
Alexis A.
Director of Annual Giving
Mid-Market (51-1000 emp.)
"Responsive Support That Resolves Issues Fast"
What do you like best about Encompass?
The support team is very responsive and gets any issues resolved quickly, along with explaining what caused the issues. They have a lot of different areas they support, so having one company to wear all the hats needed. Review collected by and hosted on G2.com.
What do you dislike about Encompass?
I think they could be more clear on when problems arise on their end and communicating that out to customers. The integration with BBCRM is not where it needs to be. Review collected by and hosted on G2.com.