Automation and Efficiency - Reducing manual work and non value adds is a great advantage. I've loved their Customer service too where they were swift to resolve issues Review collected by and hosted on G2.com.

Heavy dependency on technology - Heavy reliance on technology can pose a risk if there are system downtime, technical issues.

Friction in Integration - Standard solutions might not fit every business's unique ideas necessitating further customisation which can be complex for smaller organisations. Review collected by and hosted on G2.com.