G2

FB

Frank B.

President

Information Technology and Services

Enterprise (> 1000 emp.)

3/15/2018

"SwifType search results are incorrect"

0/5

What do you like best about Elasticsearch?

We have installed Swiftype on about two dozen of our web properties and liked the administrative facilities. Review collected by and hosted on G2.com.

What do you dislike about Elasticsearch?

Unfortunately, and this is VERY SERIOUS, we have noticed that the search results returned by Switftype are incorrect. Some of the results that it SHOULD BE including for a given user keyword request are NOT included and some of the results that it IS including DO NOT match the keyword request.

We have worked with their technical support to no avail.

Unless you test your search results carefully, you won't notice this very serious flaw in the product.

Given that creating the correct set of search results is the basic function of this kind of product, this flaw means that Swiftype is unusable.

We are now in the process of converting to another product. Review collected by and hosted on G2.com.