G2

Jordan J.

Principal Security Engineer

Mid-Market (51-1000 emp.)

3/4/2026

"Seamless SIEM Solution with AI and Outstanding Support"

5/5

What do you like best about Elastic Security?

I find Elastic Security to be a great product mainly because of the AI integrations that make it easier for analysts to ask questions and generate queries swiftly during their investigations. The numerous out of the box integrations and connectors for ingesting logs and generating alerts are impressive, and we easily create custom alerts that meet various security framework requirements. The ability to visualize threats is excellent for quick overviews and illustrating value to leadership. I also appreciate the case management features that allow us to tie multiple alerts to a single case and explore the entire chain of events in a timeline view, making it a solid platform for our security team. The setup was smooth, thanks to the elastic serverless platform, and the professional services team from Elastic were extremely helpful. Moreover, the Slack and PagerDuty connectors keep us informed and ready to raise staff for critical alerts. Overall, Elastic Security has been reliable and meets our needs effectively, and I would absolutely recommend it. Review collected by and hosted on G2.com.

What do you dislike about Elastic Security?

There have been some minor bugs in the platform that we have run into, but the support teams have been very helpful in triaging the bugs and getting fixes out. In some cases we had fixes deployed within hours. Review collected by and hosted on G2.com.

What problems is Elastic Security solving and how is that benefiting you?

Elastic Security centralizes our security logs, providing a single pane of glass for our analysts to investigate and manage events effectively. Its AI, visualizations, custom alerts, and case management streamline operations, helping us correlate events, visualize threats, and retain oversight seamlessly. Review collected by and hosted on G2.com.