The most helpful aspect of Edison365 for us has been bringing ideas and projects together into one central platform. It gives us much greater visibility of what is happening across the business and provides a structured process for taking an idea from initial submission through to delivery.
It has also helped us introduce greater consistency around how projects and ideas are managed. Rather than different teams working in different ways, Edison365 gives us a common framework that we can build our processes around. Review collected by and hosted on G2.com.
The main downside for us has been the initial learning curve. Edison365 is a flexible platform with a lot of functionality, but this means users need appropriate training and guidance to get the most out of it. Successful adoption also requires time to configure the platform around your processes and to encourage users to change existing ways of working. Review collected by and hosted on G2.com.