![Jared H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jared H.")
JH

Jared H.

General manager

Mid-Market (51-1000 emp.)

6/24/2026

"Engaging Insights and Fast, Helpful Support—10/10 Worth the Cost"

5/5

What do you like best about Edge?

I think Edge is very engaging for my staff. They provide not only valuable insight into the reviews and ratings we receive from customers. they also deliver that information in a quick manner. Today, I reached out to Edge to request admin access for my staff so they could make changes and updates, as well as add or remove staff members. I logged into the portal and clicked the UI based help button at the bottom-right corner of the page. The AI understood what I was asking, and within about 15–20 minutes a real person reached back out to me and solved my problem. I give them a 10/10 certainly worth the Cost Review collected by and hosted on G2.com.

What do you dislike about Edge?

it does not happen often but sometimes after making a purchase my edge rating text takes a few hours to come through i would say with all things considered it only happens 1/10 times that i shop Review collected by and hosted on G2.com.

What problems is Edge solving and how is that benefiting you?

edge helped me solve the issue with needing admin based access added to my account so that i may better help add, adjust and fix information related to my staff. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

See what 201 reviewers think of Edge

4.8 out of 5 · Verified reviews from real users

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