Jared H.
JH
General manager
Mid-Market (51-1000 emp.)
"Engaging Insights and Fast, Helpful Support—10/10 Worth the Cost"
5/5
What do you like best about Edge?

I think Edge is very engaging for my staff. They provide not only valuable insight into the reviews and ratings we receive from customers. they also deliver that information in a quick manner. Today, I reached out to Edge to request admin access for my staff so they could make changes and updates, as well as add or remove staff members. I logged into the portal and clicked the UI based help button at the bottom-right corner of the page. The AI understood what I was asking, and within about 15–20 minutes a real person reached back out to me and solved my problem. I give them a 10/10 certainly worth the Cost Review collected by and hosted on G2.com.

What do you dislike about Edge?

it does not happen often but sometimes after making a purchase my edge rating text takes a few hours to come through i would say with all things considered it only happens 1/10 times that i shop Review collected by and hosted on G2.com.

See what 204 reviewers think of Edge

4.8 out of 5 · Verified reviews from real users

Read all reviews