DL

Darryl L.

Call Center Director

Mid-Market (51-1000 emp.)

5/28/2026

"A Great Asset for Resolving Client Issues and Boosting Google Ratings"

5/5

What do you like best about Edge?

Edge has been a great tool for our company in addressing issues that may come up with a client's service. It has been fantastic in boosting our ratings on Google and giving our service providers opportunities to earn extra money. The management team has found Edge to be a great asset in assisting us in addressing issues with a service. Review collected by and hosted on G2.com.

What do you dislike about Edge?

We have really encountered no issues with Edge. The service works great. I would only recommend that there are times that we change out staff members/management. It would be great if we had a little more control in adding/removing staff members without always having to contact Edge when we need to do this. I did contact Timber with the Edge Chat service and she was great in assisting me in adding/removing members of the management team to Edge. Review collected by and hosted on G2.com.

What problems is Edge solving and how is that benefiting you?

Edge is a great asset in assisting us in addressing any issues with client services. Edge has also been great in helping us to boost our Google reviews and ratings. Very user friendly dashboard and website. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

See what 201 reviewers think of Edge

4.8 out of 5 · Verified reviews from real users

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