DL
Call Center Director
Mid-Market (51-1000 emp.)
"A Great Asset for Resolving Client Issues and Boosting Google Ratings"
5/5
What do you like best about Edge?

Edge has been a great tool for our company in addressing issues that may come up with a client's service. It has been fantastic in boosting our ratings on Google and giving our service providers opportunities to earn extra money. The management team has found Edge to be a great asset in assisting us in addressing issues with a service. Review collected by and hosted on G2.com.

What do you dislike about Edge?

We have really encountered no issues with Edge. The service works great. I would only recommend that there are times that we change out staff members/management. It would be great if we had a little more control in adding/removing staff members without always having to contact Edge when we need to do this. I did contact Timber with the Edge Chat service and she was great in assisting me in adding/removing members of the management team to Edge. Review collected by and hosted on G2.com.

See what 204 reviewers think of Edge

4.8 out of 5 · Verified reviews from real users

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