
The best feature is the data availability. The real-time data assists in managing daily operating efficiencies resulting in increased customer satisfaction. The data and reporting capabilities are endless. We have been able to significantly reduce staff hours for purposes of reporting and data analysis since implementation of Ecolane DRT. Review collected by and hosted on G2.com.
Acknowledgement and resolution of non-critical support tickets is an area that could be improved. However, critical issues and support tickets are always addressed and resolved promptly. Review collected by and hosted on G2.com.
Thank you for the review, Sue.
I have shared your comments re: support responsiveness with the team here and asked that they reach out to you.
As always, your feedback is invaluable.
At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through LinkedIn
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.




