
CR
Chiara R.
Customer Succes Manager
Small-Business (50 or fewer emp.)
"Help-desk + projects in one browser tab—clients notice the difference"
What do you like best about Easy8?
We’re a client-oriented software, so support tickets often morph into mini-projects. Easy Redmine lets us convert a ticket into a task (or even a whole sprint) with two clicks, keeping the history intact. Clients love seeing progress without switching portals. Review collected by and hosted on G2.com.
What do you dislike about Easy8?
UI is functional, not pretty—think “enterprise Grey.” Designers on our team roll their eyes, but they still use it because the workflow works. Review collected by and hosted on G2.com.