G2

Mystia D.

Marketing Executive

Mid-Market (51-1000 emp.)

4/9/2022

"One of the best services I have ever used"

4.5/5

What do you like best about e-Smart eCommerce Suite?

I used the e-Smart eCommerce Suite paid version. And felt it was worth the money I spent. Because after trying the free version, I really liked it, so I used the paid version.I feel that the feature of measuring and controlling and administering services is very suitable for my needs. The important thing is that after using it, I feel more organized. And provided my boss with the information he needed to prove I was qualified. Review collected by and hosted on G2.com.

What do you dislike about e-Smart eCommerce Suite?

Currently, I find the interface is not beautiful and a bit difficult to use for new people. Hopefully the manufacturer will improve this in the future. In addition, some of my associates complain that sometimes they feel the operation is more complicated than they would like. Review collected by and hosted on G2.com.

Recommendations to others considering e-Smart eCommerce Suite:

I think the publisher should improve the usage. Add tutorials right on the dashboard. And should improve the way customer support. That will make using the service much faster and improved. And I think should make a separate interface for web access on the phone. I don't think it's beautiful and comprehensive. Review collected by and hosted on G2.com.

What problems is e-Smart eCommerce Suite solving and how is that benefiting you?

I need to manage the company's e-commerce sites. And this tool helped me accomplish that. I feel the Inventory Management and Performance Metrics features have helped me a lot so I can keep up to date with my work performance. And from there, promote sales, optimize marketing for businesses. Review collected by and hosted on G2.com.