MN
IT manager
Small-Business (50 or fewer emp.)
"Comprehensive CRM for Customer Success"
4.5/5
What do you like best about Dynamics 365 Customer Service?

The platform makes it easy to track cases, manage workflows, and provide timely support Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Customer Service?

Some customization features need technical skills, and a few functionalities could be easier to use Review collected by and hosted on G2.com.

See what 28 reviewers think of Dynamics 365 Customer Service

4.4 out of 5 · Verified reviews from real users

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