G2

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

4/20/2022

"Dynamics Review"

4.5/5

What do you like best about Dynamics 365 Customer Service Insights?

This works well with a big company. It can serve much different software. This organizes data very well and it is easy to work with. This is user friendly and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Customer Service Insights?

Sometimes it can be a bit confusing to work. You cannot use the software without internet access can be a drag. I wish this was changed in case of internet issues. Review collected by and hosted on G2.com.

Recommendations to others considering Dynamics 365 Customer Service Insights:

I really loved working with this software. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Customer Service Insights solving and how is that benefiting you?

I like how this software captures data, that is a great feature. It's great that you can also customize tools as well on this software. It's great that they can track customer relationships. Review collected by and hosted on G2.com.