G2

Verified User in Accounting

Small-Business (50 or fewer emp.)

11/4/2021

"Microsoft Dynamics 365"

4/5

What do you like best about Dynamics 365 Customer Service Insights?

Microsoft Dynamics 365 is Cloud based so it saves computer memory space. This is a huge bonus if you have a lot of computer programs. I also like that information is easy to access and you don't have to flip through multiple screens. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Customer Service Insights?

Microsoft dynamics can be a little tricky to navigate and organize at first but that issue clears up once you work in the program for a little while. Review collected by and hosted on G2.com.

Recommendations to others considering Dynamics 365 Customer Service Insights:

Once you get the hang of navigating Dynamics 365 it makes organizing customer information very easy and pain free. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Customer Service Insights solving and how is that benefiting you?

With Microsoft Dynamics 365 you have all of your customer information in one area. You do not need to navigate multiple screens/programs and you can organize the information in the way that works best for you and your business. Review collected by and hosted on G2.com.