The support. We run a small cross training gym in Brazil and needed to connect our main WhatsApp number to the official API in coexistence mode, keeping it on the WhatsApp Business app on our coach's phone. It's a virtual number, which made things trickier. We got stuck during setup, reached out, and the Dualhook team helped us until it worked. That's what we needed, and it got done. Review collected by and hosted on G2.com.

Coexistence setup isn't something you can figure out alone if you're not technical. We only got through it because support was there. A clearer step-by-step guide for that flow would help. Review collected by and hosted on G2.com.