Brian S.
BS
System Administrator
Mid-Market (51-1000 emp.)
"Easy-to-Manage Backups with Clear Reporting and Good Support"
5/5
What do you like best about Druva Data Security Cloud?

We’ve been using Druva for about 2.5 years in our K-12 school district (around 4,200 students), mainly to back up our on-prem VMware environment and file servers.

The biggest improvement for us was moving off our older Dell backup system. It was hard to use and never felt very reliable. Druva has been much more consistent and easier to manage. The console is clean, the reporting is clear, and it’s easy to check backup status without digging through a bunch of menus.

I also really like how simple file-level restores are. If someone deletes a file or needs something recovered, I don’t have to restore an entire VM just to grab one item. That saves a lot of time.

We did have backup proxy failures twice a little after initial deployment, but support and documentation helped us get it resolved. It hasn’t happened in quite a while and the system has been stable for the past couple of years. Support has been professional whenever we’ve needed them. Our Customer Success Manager has also been proactive — they reached out when we were trending high on credit usage and helped us optimize things. We were able to lower our usage and may even end up with a surplus, which is important in a school district with tight budgets. Review collected by and hosted on G2.com.

What do you dislike about Druva Data Security Cloud?

The only real issue we ran into was the backup proxy failures early on, shortly after deployment. It took some troubleshooting with support to get fully resolved, but once it was addressed, it hasn’t been a recurring problem.

Since then, it’s been pretty steady from an operational standpoint. Review collected by and hosted on G2.com.

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