# Drupal Reviews
**Vendor:** Drupal  
**Category:** [Web Content Management Software](https://www.g2.com/categories/web-content-management)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 423
## About Drupal
Decoupled Drupal, also known as headless Drupal, is an architectural approach that separates Drupal's backend content management system from its frontend presentation layer. This separation allows developers to use Drupal as a robust content repository while building dynamic, interactive frontends with modern JavaScript frameworks like React, Vue.js, or Angular. By decoupling, organizations can deliver content seamlessly across multiple channels, including websites, mobile applications, and IoT devices. Key Features and Functionality: - Content API: Drupal provides APIs such as JSON:API and GraphQL, enabling efficient content retrieval and manipulation for frontend applications. - Frontend Flexibility: Developers can choose any frontend technology, allowing for the creation of highly interactive and customized user interfaces. - Omnichannel Delivery: Content can be distributed across various platforms, ensuring a consistent user experience on web, mobile, and other digital channels. - Performance Optimization: Decoupled architectures can enhance performance by leveraging client-side rendering and integrating with content delivery networks (CDNs) for faster content delivery. - Scalability: The separation of concerns allows for independent scaling of the backend and frontend, accommodating growing user demands and traffic. Primary Value and Solutions Provided: Decoupled Drupal empowers organizations to future-proof their digital presence by enabling design refreshes without overhauling the entire CMS. It facilitates the delivery of content across multiple devices and platforms, ensuring a cohesive and engaging user experience. By leveraging Drupal's built-in caching and rendering technologies, decoupled architectures can achieve faster content delivery, enhancing overall site performance. This approach also allows development teams to work in parallel, with frontend and backend developers focusing on their respective areas, leading to more efficient development cycles and quicker time-to-market for new features.



## Drupal Pros & Cons
**What users like:**

- Users value the **abundant support** from Drupal's community and resources, enhancing their experience in managing content efficiently. (2 reviews)
- Users love Drupal's **customizability** , allowing for tailored solutions and easy extensions through its robust module ecosystem. (2 reviews)
- Users value the **high degree of customization** in Drupal, enabling tailored solutions for diverse web applications. (2 reviews)
- Users enjoy Drupal's **easy setup** , allowing for quick launches and intuitive management of web pages and content. (2 reviews)
- Users value the **flexibility** of Drupal, enabling powerful solutions for diverse, large-scale applications effortlessly. (2 reviews)
- Users appreciate the **flexibility and power** of Drupal, enabling efficient website management and seamless integrations. (2 reviews)
- Users value the **scalability** of Drupal, enabling powerful solutions for diverse website and ecommerce needs. (2 reviews)
- Adaptability (1 reviews)
- API Integration (1 reviews)
- Users value the **flexibility** of Drupal, enabling efficient management of diverse web pages and content effortlessly. (1 reviews)

**What users dislike:**

- Users face a **steep learning curve** with Drupal, as its complexity can overwhelm new builders and developers. (2 reviews)
- Users face **upgrade difficulties** , as the process can be complex and time-consuming, especially for new developers. (2 reviews)
- Users find the **complex coding** of Drupal challenging, especially for newcomers and those lacking PHP knowledge. (1 reviews)
- Users find Drupal’s **complexity** daunting, especially for new site builders and when integrating unreliable modules. (1 reviews)
- Users find Drupal to be **expensive** due to high costs associated with hosting and ongoing maintenance challenges. (1 reviews)
- Users find the **installation issues** challenging, especially new users struggling with complexity during setup and updates. (1 reviews)
- Lack of Features (1 reviews)
- Learning Curve (1 reviews)
- Limited Customization (1 reviews)
- Limited Features (1 reviews)

## Drupal Reviews
  ### 1. Powerful Enterprise CMS, but a Steep Learning Curve and Complex Content UI

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Drupal?**

Drupal is a very capable, enterprise level CMS. 

It meets the needs for any integration, complex data structures, complicated content governance requirements while maintaining best practices and performance KPIs. 

It's open source and free to use so there are no addtional licensing fees fto implement or host. 

There's some initiative underway to integrate AI tools for building sites and entering content that seems really promising as well.

**What do you dislike about Drupal?**

The learning curve is steep for new developers or end users so onboarding can be difficult if you don't have a team around you to help.


The UI/UX for content entry has historically been very much complex form based and while there are efforts to move beyond this with canvas Drupal is still playing catch up when compared with other CMSs.

**What problems is Drupal solving and how is that benefiting you?**

Drupal is a great fit for sites that require complex content data structures and integrations with APIs or other external data sources. If there isn’t already a module for a specific integration, you can usually implement it yourself—as long as you know what you’re doing.

  ### 2. Flexible, Scalable, and Secure CMS for Complex Content

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** April 02, 2026

**What do you like best about Drupal?**

Drupal’s biggest advantage is its flexibility and scalability. It is a highly customizable content management system that allows organizations to build complex websites and applications with advanced content structures. The platform provides strong security features, which makes it widely trusted by enterprises, government institutions, and large organizations.

Drupal also offers a large ecosystem of modules and integrations, allowing developers to extend functionality easily without building everything from scratch. Its role-based access control, multilingual capabilities, and powerful taxonomy system make it ideal for managing large amounts of structured content.

Another key strength is its open-source community, which continuously improves the platform and provides documentation, modules, and security updates.

**What do you dislike about Drupal?**

One of the main downsides of Drupal is that it has a steeper learning curve compared to other CMS platforms such as WordPress. Non-technical users may find the interface less intuitive, and some tasks require developer knowledge.

Implementation and setup can also take longer because Drupal is designed for complex and enterprise-level projects, which often require customization and configuration. Additionally, upgrading between major Drupal versions can sometimes require significant redevelopment or module updates.

For small websites or simple projects, Drupal may feel overly complex, and the hosting and maintenance requirements can be higher compared to lightweight CMS platforms.

**What problems is Drupal solving and how is that benefiting you?**

Drupal helps solve the problem of managing large and complex website content efficiently. Many organizations struggle with handling multiple pages, users, and content types across different departments. Drupal provides a structured content management system with role-based access control, allowing teams to securely manage and publish content without conflicts.

  ### 3. Flexible, Scalable Solution for Large Multisite & Multilingual Apps

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gowtham R. | Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Drupal?**

Flexible and scalable for handling large multisite and multilingual applications.

**What do you dislike about Drupal?**

Large and complex applications are slow. Need third parties like redis for better performance.

**What problems is Drupal solving and how is that benefiting you?**

Good product for building complex, multilingual brand websites. It handles content-heavy sites with ease and makes managing larger amounts of content feel straightforward.

  ### 4. Good CMS with granular level of customisation options

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.)

**Reviewed Date:** July 06, 2025

**What do you like best about Drupal?**

Good amount of customization is possible without harming the standard structure.
Easy to maintain and easy to diagnose errors, if any.
Community support and documentation is very extensive.
Integration is possible with various other applications and software.

**What do you dislike about Drupal?**

Web pages can become bulky sometimes. So need to give extra attention towards optimization.
Cache management can be better.

**What problems is Drupal solving and how is that benefiting you?**

We use Drupal for our ecommerce application.
We have implemented various integrations of Drupal with different technologies like Boomi, Akeneo PIM, SFCC (Salesforce Commerce Cloud), etc.
Drupal has been the base of our tech-stack right since initial implementation, especially as it allows in-depth customization, which was desired by our business.

  ### 5. Powerful, flexible, and supported by a great community... but expect a learning curve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ron N. | Director of Technical Marketing, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Drupal?**

Drupal has been my go-to platform for over 15 years, and it continues to impress me. The open-source nature and vibrant community make it an exceptional choice for building applications. You can create powerful solutions with minimal coding thanks to its robust core and ecosystem of modules. When custom functionality is needed, it’s easy to extend with custom code in modules.

Support is abundant, with countless resources, forums, and knowledgeable users ready to help. Once the platform is set up, content creators find it intuitive to manage their content, and the flexible workflows adapt to various needs.

Overall, Drupal combines power, flexibility, and ease of use, making it a fantastic choice for both developers and content teams.

**What do you dislike about Drupal?**

Drupal’s power and flexibility come with a level of complexity that can be challenging for new site builders and developers. While improvements like the Startshot initiative have made it easier to get started, certain features can still be confusing due to how they are structured.

The extensive library of modules is both a strength and a weakness—not all modules are reliable, and some may lose support after you’ve integrated them into your project. For developers unfamiliar with PHP, creating custom modules or working with the theming layer (from the module code) can be daunting and has a steep learning curve.

Deployment and hosting add another layer of complexity. Setting up Drupal on a hosting platform ideally uses Git and best pratices include a CI/CD pipeline for build and efficient deployment. Once it is set up, the process is not bad, but can be a challenge wen things break. Managed hosting providers like Acquia, Pantheon, or Platform.sh can simplify this, but they add costs.

Although the software itself is free, the time and resources required to build, maintain, and host a Drupal site make it best suited for medium to large projects. For simpler needs, a SaaS website builder might be a more practical option.

**What problems is Drupal solving and how is that benefiting you?**

Drupal provides a framework for creating structured data in the admin UI, and giving you tools to use and display that data in many ways. This is why it is commonly used to build websites. However, it is powerful enough to be used to build web applications of just about any type. by providing this framework, it makes it relatively easy to create a project, model the data, provide forms and workflows, add features, and create theming options for display, Additionally, Drupal provides powerful developer tools like a visual query builder, API support OOTB, and a modeul system for add custom code.

  ### 6. Powerful and amazing tool for CMS content management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roshan M. | Marketer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about Drupal?**

Drupal is a feasible software that is capable of handling and managing several types web pages and marketing content easily. Also it offers great ability to built and luanch new websites so quickly and easily and manage the web pages through it.
The dashboard of the application is well organised, there is not all the clutter of the plugins seen on it. This application offers a quicker and responsive interface and the tools of it are compresive then the worpress.
The websites and e-commerce platform and data can be managed in an amazing way with the help of Drupal software, content management and tracking abilities are great of this app. This keeps all the content to be well organised and also manages to organise larger datasets in its database.
It is a wonderful open source tool, with great integrating abilities with third party applications.
The platform has inbuilt templates designs for digital marketing, this saves time and there are also the AI features for automaticlly posting and scheduling the posts for websites. This platform is best solution for increasing the customers reaching rate.

**What do you dislike about Drupal?**

At initial stages the installation and setup process is quite complex for new users some times. Upgrades of the software are very less here, sometimes the functionality gets older.

**What problems is Drupal solving and how is that benefiting you?**

Drupal software was a best solution for our team and business, this lead to increase our productivity and sales ratio. With the help of this tool we have been able to keep our web pages content managed and secured.

  ### 7. A CMS for today's fast paced word

**Rating:** 4.0/5.0 stars

**Reviewed by:** Omar S. | Web Technology Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about Drupal?**

I like that Drupal has a lot of flexibility that usually doesn't require custom coding

**What do you dislike about Drupal?**

I don't like the complex, nested modules in edit mode. As the page gets more complex, so does the editing, you could get lost in edit mode. I also do not like that there isn't a recyle bin. Once you delete something it's gone forever. Another thing is with the abilty to find and delete files such as pdfs, WORD, EXCEL, etc. If the file is not actively being used on a page, it seems, at least from the end user's interface, that it cannot be deleted. Another thing I dislike is if I have to upload an updated file version of A pdf, i won't be able to keep the same link that people may have bookmarked. It places any files that I upoad into a new directory with the month and year in the folder structure. Other CMS systems I've used I could easily upload and overwrite an existing file and keep the file path the same not breaking the link.

**What problems is Drupal solving and how is that benefiting you?**

The CMS of Drupal is a lot better than the one we were previously using. In the past users woudl need to go to an admin to make changes sometimes for small simple changes. Now all users are able to go in and it is easy enough for them to make edits.

  ### 8. Definitely not a cohesive product

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2019

**What do you like best about Drupal?**

I guess the product has iterations over the years as an complex evolved CMS but the overall tough learning curve it brings to the table is of no use in the modern world. No reason to say it is the best.

**What do you dislike about Drupal?**

Learning curve, Administrations skills, tonnes of wiki to search on issues, Issues do not resolve via patches as are windows products. from a CMS point of view maybe it has all the features but not all of the necessities to offset an administrator is there.

**Recommendations to others considering Drupal:**

Not recommended.Unless you have an Administrator with full PHP skills and versed in Linux do not use this product.There are more easier modern era knowledge products with better way to use the assets. PHP is not an answer for all problems.

**What problems is Drupal solving and how is that benefiting you?**

Regular CMS. Once stable and in the hands of an efficient developer/administrator it has a long life span. Evolution i suspect.

  ### 9. A powerful and flexible open-source CMS framework.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sheilla S. | Software Development Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about Drupal?**

It was so easy for us to start using Drupal. It has simple product architectural design and the a very flexible interface which made it easy and quick for us to learn it. Also, we received a lot of supportive materials from the community support and other online documentation articles. What has left a mark in us about Drupal is how secure it is. Despite it being an open-source framework, it has robust and comprehensive security functions dedicated to keep every single data safe from any form of security threats. Being an open-source framework, Drupal allows us to scale it by adding any module that we need and this allows us to be more creative. It made it possible to build very productive and fast performance websites and apps by use of modern technology tools like Symfony.

**What do you dislike about Drupal?**

Drupal offers us endless possibilities in building websites. It is fantastic and top performing CMS framework with good security. It always deliver when we need and i have no dislikes for it.

**What problems is Drupal solving and how is that benefiting you?**

Drupal is an outstanding open-source CMS tool that help us bring professionalism and creativity into actions when building websites. It is very scalable and secure. It helps us use modern technology tools to come up with stable and fast performing sites. We also use it to edit and manage our online content to ensure we are giving our site visitors the best and most useful content.

  ### 10. Easy to use, clean, speedy CMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elizabeth F. | Vice President of Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about Drupal?**

I use both Drupal and Wordpress on a weekly basis, managing content and administering user access for different websites. 

Pros of Drupal:
-I find the user interface for Drupal to be faster, less cluttered, and more responsive than Wordpress. 
-I find Drupal easier to navigate and interact with, overall, and it is also easier to onboard team members to make content edits. (The learning curve is lower!) 
-Drupal has a robust open source development community; there have been existing plugins for most features and integrations that I needed or wanted, and it's been relatively easy to have custom modules developed and implemented, too. 
- Drupal customer support has been responsive to our developers when they've had to reach out, and there are also lots of message boards with developers who can provide additional support

**What do you dislike about Drupal?**

Cons (VS Wordpress)
-There are fewer plugins available than on Wordpress
-Fewer themes available than Wordpress
-Not as easy as Wordpress to customize everything without hardcoding

**What problems is Drupal solving and how is that benefiting you?**

No one on my nonprofit team is an expert coder or web developer: Drupal has the flexibility of allowing our web development firm to make larger structural changes to the website while also being clean enough that my team can make content edits to our pages.


## Drupal Discussions
  - [What make drupal one of the best CMS in the world?](https://www.g2.com/discussions/35339-what-make-drupal-one-of-the-best-cms-in-the-world) - 2 comments, 1 upvote
  - [Version](https://www.g2.com/discussions/10421-version) - 1 comment, 1 upvote


## Drupal Integrations
  - [Boomi](https://www.g2.com/products/boomi/reviews)
  - [Ellucian Student](https://www.g2.com/products/ellucian-student/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Oracle Eloqua](https://www.g2.com/products/oracle-eloqua/reviews)
  - [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews)

## Drupal Features
**Content**
- Content Authoring
- Rich Text Editor
- Versioning
- Plug-ins/Widgets/Apps
- Approval Process
- Content Scheduling
- Asset Management
- Internal Search
- Content Repository

**Agentic AI - AWS Marketplace**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Design**
- Breadth of Pre-Built Templates
- Mobile
- Branding/Themes
- Customization

**Platform**
- User Community
- SEO
- Flexible Navigation Structures
- User, Role, and Access Management
- Enterprise Scalability
- Internationalization
- Dashboards and Reports
- API / Integrations

**Agentic AI - Web Content Management**
- Cross-system Integration
- Natural Language Interaction

## Top Drupal Alternatives
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