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Chloe G.
CG
EHR implementation specialist/Project Manager
Enterprise (> 1000 emp.)
"The Only File Sharing App You Need"
What do you like best about Dropbox?

Compared to its competitors, Dropbox is more secure, supports a wider variety of files, and syncs files faster. It's the perfect app if you need to collaborate on a project and share files back and forth, or if you just want to sync up your own files between your devices. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

If you're an Apple/Mac user, then you're used to free syncing between devices. Dropbox has a free plan, but there are limitations with that, so not great if you want to share files with other users and are looking for a free way to do so. Review collected by and hosted on G2.com.

Dropbox Reviews & Product Details

Pricing

Pricing provided by Dropbox.

Plus

$9.99
Per Month

Dropbox Integrations

(300)
Verified by Dropbox

Dropbox Media

Dropbox Demo - Action Bar
The action bar sits across your browser page to let you quickly record your screen, edit PDFs, upload files, create folders, get signatures, or send and track documents
Dropbox Demo - End-to-End Encryption
Dropbox makes it easy to safeguard data with seamless end-to-end encryption integrated into team folders which eliminates the need for additional software subscriptions.
Dropbox Demo - Mobile Access
Use the Dropbox app on Android, iOS, and Windows
Dropbox Demo - Dropbox Replay
Dropbox Replay lets you and your collaborators leave frame-accurate feedback and markups directly on project files
Dropbox Demo - PDF Editing
Dropbox makes it easy to upload, edit, send, and sign PDFs in one place.
Dropbox Demo - Dropbox integrations with Microsoft 365
Dropbox integrates with Microsoft lets you search, preview, upload, and share content stored in Dropbox without leaving Microsoft 365.
Play Dropbox Video
Find out what teams can do with Dropbox Teams.  Discover the power of organizing files, sharing content easily, and protecting your work—all in one place.
Play Dropbox Video
Find out what teams can do with Dropbox Teams. Discover the power of organizing files, sharing content easily, and protecting your work—all in one place.
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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Dropbox Reviews (30,849)

View 19 Video Reviews
Reviews

Dropbox Reviews (30,849)

View 19 Video Reviews
4.4
30,849 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and reliable file syncing across devices, making it a preferred choice for both personal and professional file management. The intuitive interface and seamless sharing capabilities enhance collaboration, allowing users to access and share files effortlessly. However, many note that the limited free storage can be a drawback, prompting the need for paid plans.

Pros & Cons

Generated from real user reviews
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Sanket P.
SP
Software engineering
Small-Business (50 or fewer emp.)
"A Simple and Reliable Tool for Everyday File Sharing"
What do you like best about Dropbox?

What I like most about Dropbox is how easy it makes saving and finding files. I don't have to think too much once I upload something. It's there and ready whenever I need it. The syncing works smoothly, so my files show up on my phone, laptop, and even another system without any extra steps. I also like how simple file sharing is. I can send a link instead of attaching large files, and it works well even for people who don't use Dropbox. It saves time and avoids email size limits. Another thing I appreciate is the clean and simple interface. Nothing feels crowded or consuming. Even if someone is not very technical, they can still understand how to upload, download, or organize files easily. The automatic backup feature gives peace of mind. I don't have to worry about losing important documents because they are already stored safely online. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One thing I don't like is that the free storage feels limited. It fills up quickly, especially if you upload photos or work files regularly, which pushes you toward a paid plan. Sometimes syncing can feel a little slow if the internet connection is not strong. When that happens, it's not always clear which files are fully synced and which are still uploading. Another downside is pricing. For individual users or small needs, the paid plans can feel slightly expensive compared to other storage options. Review collected by and hosted on G2.com.

Kishor K.
KK
Vice President of Business Development
Mid-Market (51-1000 emp.)
"Reliable, Seamless File Sharing and Syncing with Dropbox"
What do you like best about Dropbox?

Dropbox is reliable and easy to use, and it makes file sharing and collaboration feel seamless. Automatic syncing across devices, a simple folder structure, and a strong version history make it straightforward to manage files without constantly worrying about data loss. Sharing files securely with external stakeholders is also simple and intuitive, and performance stays consistent even when working with large files. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Pricing can become expensive as storage needs grow, especially compared to some alternative options in the market, like Box or Egnyte. File organization and permissions can also become harder to manage at scale, and advanced security or admin controls are often tied to higher-tier plans. Occasionally, sync conflicts can happen when multiple users edit files at the same time. Review collected by and hosted on G2.com.

Niharika M.
NM
Developer
Enterprise (> 1000 emp.)
"Simple and Reliable Tool for File Management: Dropbox"
What do you like best about Dropbox?

I use Dropbox regularly to upload documents, screenshots, and work files. I can easily access them anytime, from any device. The best part is files sync automatically. It is instantly available on my laptop once its sync's. It is available on laptop or phone when required. Sharing files is simple. Sending links for large attachments are also possible. DropBox is organized and easy to access.

One best thing about Drop Box is it helps me to keep all my files in one place. Features like version history and file recovery are useful if something gets changed by mistake. I use Drop Box very frequently and implementation is simple. It can be integrated with tools like email. Dropbox saves time, keeps files organized and makes day-to-day work easier. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I dislike about Dropbox is that free storage is limited. If we use Drop Box regularly then it will ask for subscription. While uploading large files, it might take some extra time, and this can be a bit frustrating. Sometimes, customer support is not always easy unless we are on a paid plan. Subscription is expensive compared to other tools. Review collected by and hosted on G2.com.

VY
DevOps Technical Consultant
Information Technology and Services
Enterprise (> 1000 emp.)
"Intuitive, Cross-Platform, and Packed with Third-Party Integrations for storing and sharing files."
What do you like best about Dropbox?

1) It offers simple and easy to use interface which is interactive as well as intuitive.

2) It is available for multiple operating systems which provides flexibility for all types of users including Windows, Linux and MacOS.

3) It has great support for third party tools integrations such as Microsoft office, Google workspace, Zoom, Slack and more to provide better functionalities and integrations. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

1) The cost of using the platform is quite high which is not feasible for small teams to afford it.

2) Permissions are great way of restricting access to the files but fine-grained level access are limited.

3) The performance issues can be seen when working with large number of repositories and files. Review collected by and hosted on G2.com.

Koh W.
KW
Solution Engineer - Data & AI
Small-Business (50 or fewer emp.)
"Rock-Solid Delta Sync and a Creative Workflow Hub That Just Works"
What do you like best about Dropbox?

What I like most about Dropbox is its unmatched reliability and true “set-it-and-forget-it” feel. For me, its delta-sync technology is still the gold standard: it uploads only the parts of a file that have changed, which makes updates impressively fast even when I’m working with large datasets. I also love how naturally it integrates into my operating system’s file explorer, instead of feeling like a clunky third-party app. Whether I’m on my phone, tablet, or desktop, the peace of mind that comes from knowing my files are quietly, accurately versioned in the background is genuinely invaluable.

I also appreciate how Dropbox has grown into a broader creative hub, not just a place to store files. Tools like "Dropbox Replay" for video feedback and "Dropbox Sign" for e-signatures have noticeably streamlined my professional workflows. Being able to send massive files—up to 100 GB—through "Dropbox Transfer" without requiring the recipient to create an account is another major plus. Overall, it feels like an open ecosystem that works smoothly with what I already use, from Slack to Microsoft 365. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

What I dislike most is the rising cost and the aggressive upselling. For a solo user or a small startup, the pricing tiers can feel steep, especially compared to competitors like Google Drive or OneDrive, which often bundle storage with full office suites. I’m also frequently frustrated by the “feature creep”: the interface can feel cluttered with new tools I didn’t ask for, and it becomes harder to locate the straightforward “storage and sync” settings I actually need. The free tier’s 2 GB limit is also notoriously stingy in 2026, making it almost impossible to use without quickly being pushed toward a paid upgrade.

I also have lingering concerns about privacy and technical limitations. Since Dropbox manages the encryption keys for standard accounts, it doesn’t offer the true “zero-knowledge” privacy that some security-conscious users require. On the technical side, I’ve found performance can degrade significantly once you hit the “300,000 file limit,” when the desktop client starts struggling with indexing. These kinds of “invisible walls” can become a major headache, especially when I’m managing deep directory trees or complex archives. Review collected by and hosted on G2.com.

Bree M.
BM
Director Of Marketing And Community Relations
Mid-Market (51-1000 emp.)
"A reliable and intuitive file sharing tool that keeps work moving"
What do you like best about Dropbox?

What I like most about Dropbox is how easy it is to use without needing much explanation or training. It makes sharing files and folders incredibly simple, whether I am collaborating with teammates or sending large files externally. I also appreciate how seamless the syncing is across devices, which allows me to access what I need quickly without worrying about version control or losing files. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One downside is that storage limits can feel restrictive unless you upgrade, especially when working with large files or shared folders across teams. Occasionally, syncing can lag or create duplicate files, which can be confusing if you are moving quickly or collaborating with multiple people at once. Review collected by and hosted on G2.com.

Dharamveer p.
DP
Application Security Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple, Reliable File Sharing and Collaboration Across Devices"
What do you like best about Dropbox?

What I like best about Dropbox is how simple and reliable it is for file storage and sharing. Uploading, organizing, and accessing files across devices works smoothly, and sharing links with access controls makes collaboration easy without worrying about file versions or manual transfers. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One downside of Dropbox is the storage limits on lower-tier plans, which can feel restrictive over time. Pricing increases as storage needs grow, and some advanced features are locked behind higher plans. Sync performance can also occasionally slow down when handling very large files or folders. Review collected by and hosted on G2.com.

Danielle M.
DM
Student
Higher Education
Small-Business (50 or fewer emp.)
"Effortless File Access and Sharing Across Devices"
What do you like best about Dropbox?

What I value most about Dropbox is its straightforwardness and reliability for storing, syncing, and sharing files across multiple devices. I can conveniently access my documents from both my phone and computer, without worrying about losing important files. Sharing folders or links is quick and hassle-free. The automatic backups and version history are especially helpful for schoolwork or personal projects, as they save time and provide protection against accidental data loss. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

A limitation I’ve noticed with Dropbox is that the free storage space gets used up pretty quickly, which can be a drawback unless you opt for a paid plan. The notifications and sync prompts can also become a bit much at times, especially when working on multiple devices. Still, even with these minor annoyances, the overall ease and convenience Dropbox delivers more than compensates for them. Review collected by and hosted on G2.com.

Daniel A.
DA
Construction project manager
Small-Business (50 or fewer emp.)
"No Cloud Storage Can Compete"
What do you like best about Dropbox?

I've been using Dropbox for many years. One of the things that I like the best about Dropbox is it evolves. It's not simply a place to store your files and be able to access those files on any device. It's also a password manager. It also backs up your photos. It has a PDF viewer. There's so many different applications incorporated into it. There's truly no other app that I'm aware of that offers the same services as Dropbox and the price is not bad. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I can't really say that there's anything that I dislike about Dropbox. If there is anything that I could think about it would be that it's a rather large software offering many different things. Sometimes it can be a little daunting because there's a lot to the software. Review collected by and hosted on G2.com.

Thomas G.
TG
production specialist
Small-Business (50 or fewer emp.)
"Great Features and Usability, But Security and Pricing Need Improvement"
What do you like best about Dropbox?

What I appreciate most about Dropbox is its user-friendly design, the variety of features it offers, and how straightforward file sharing is. i use the service multiple times a week multiple times a day. The service is accessible on multiple platforms, and I also like that it automatically saves files and backs them up to the cloud. if i have any issues customer support is really helpful. Personally, I really enjoy using Dropbox Paper. i also love the integration into my slack where i run other services related to my work. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I’m not happy that there’s no encryption and that my data is shared with third parties. The price is also a bit high when compared to other options available. Additionally, the file size limits are disappointing. Although the speed is reasonable, I still think it could be improved. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Dropbox.

Plus

$9.99
Per Month

Essentials

$18.00
Per Month

Business

$20.00
1 User Per Month
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Dropbox Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Device Management
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Dropbox