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Small-Business (50 or fewer emp.)
"Dropbox Review"
Dropbox

Dropbox Reviews & Product Details

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Dropbox Integrations

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Dropbox Media

Dropbox Demo - Action Bar
The action bar sits across your browser page to let you quickly record your screen, edit PDFs, upload files, create folders, get signatures, or send and track documents
Dropbox Demo - End-to-End Encryption
Dropbox makes it easy to safeguard data with seamless end-to-end encryption integrated into team folders which eliminates the need for additional software subscriptions.
Dropbox Demo - Mobile Access
Use the Dropbox app on Android, iOS, and Windows
Dropbox Demo - Dropbox Replay
Dropbox Replay lets you and your collaborators leave frame-accurate feedback and markups directly on project files
Dropbox Demo - PDF Editing
Dropbox makes it easy to upload, edit, send, and sign PDFs in one place.
Dropbox Demo - Dropbox integrations with Microsoft 365
Dropbox integrates with Microsoft lets you search, preview, upload, and share content stored in Dropbox without leaving Microsoft 365.
Play Dropbox Video
Find out what teams can do with Dropbox Teams.  Discover the power of organizing files, sharing content easily, and protecting your work—all in one place.
Play Dropbox Video
Find out what teams can do with Dropbox Teams. Discover the power of organizing files, sharing content easily, and protecting your work—all in one place.
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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Dropbox Reviews (30,732)

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Reviews

Dropbox Reviews (30,732)

View 19 Video Reviews
4.4
30,733 reviews

Pros & Cons

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Dan S.
DS
Co-Chair
Small-Business (50 or fewer emp.)
"Focused Cloud Storage with Unique Features"
What do you like best about Dropbox?

I like that Dropbox is a standalone cloud storage solution that offers many of the same features as major competitors. Because it's a focused solution, it's also able to provide other features that the competition does not, like the ability to request files. It offers many ways to access the platform including web, mobile apps, desktop application, and so on, making it easy to use. Similarly, it's popular enough to be offered as a common integration option with several 3rd party platforms. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Currently, I don't use Dropbox as often as I did in the past and so I limit myself to the free plan I have. I would have to make a strategic decision if I were to upgrade to a paid plan. Review collected by and hosted on G2.com.

Riley W.
RW
Search Engine Optimization Specialist
Small-Business (50 or fewer emp.)
"Seamless, Reliable, and Effortless Workflow Integration with Dropbox"
What do you like best about Dropbox?

What I like most about Dropbox is how seamlessly it fits into my workflow without demanding attention. It’s clean, intuitive, and reliable - everything just lives where it should, exactly when I need it. I can move between devices, share large files instantly, and collaborate without worrying about versions getting lost or links expiring at the wrong moment.

As someone who works with images, decks, and creative submissions, I appreciate how organized and professional it feels. Sharing folders with clients or collaborators is effortless, and the interface stays out of the way so the focus stays on the work itself. Dropbox feels less like a tool I have to manage and more like a quiet backbone that keeps everything running smoothly. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

What I dislike about Dropbox is that, despite how polished it is, it can sometimes feel more complicated than necessary. Features I don’t use are pushed forward, while simpler actions-like managing storage or finding specific settings—can take extra clicks. The platform occasionally prioritizes upsells and add-ons, which breaks the otherwise clean, streamlined experience. Review collected by and hosted on G2.com.

Marco Antonio G.
MG
Ingeniero Informatico
Computer Software
Mid-Market (51-1000 emp.)
"the best cloud file management system"
What do you like best about Dropbox?

I find it fascinating to be able to keep my files synchronized, as this way I avoid losing information in case of damage or loss. Having a backup of my data in a simple and accessible way is really useful. Although the initial space is a bit limited, I managed to expand it to 18 GB, which surpasses several other platforms. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

When sharing files via a link, sometimes it is required to log in with an account, whereas before it was not necessary to be a user to download the shared file. On the other hand, the available space when registering as a basic user is quite limited. Review collected by and hosted on G2.com.

NR
Graduate Engineer Trainee
Mid-Market (51-1000 emp.)
"A Must Have for Easy File Sharing and Storage"
What do you like best about Dropbox?

The features I find best in Dropbox are, it is:

-Simple and intuitive it is to implement

-Easy to share folders, integrate, and access everything from any device.

-Easy to sync and automatically backup uploads across alI my devices.

-Effective in making my workflow a lot smoother and more reliable.

-Offering Very good customer support Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

The cons I find in Dropbox would be:

-Restrictive Storage limits especially for larger files

-Syncing is little slower with bigger files. Review collected by and hosted on G2.com.

Afifa T.
AT
listing analyst
Mid-Market (51-1000 emp.)
"My Everyday Digital Companion"
What do you like best about Dropbox?

What I appreciate most about Dropbox is how seamlessly it integrates into my daily routine. It’s like having a quiet assistant who’s always a step ahead-saving my files, syncing everything across my devices, and making sure my work is right where I left it. I can begin a project on my laptop, pick it up on my phone, and finish it on another device without any hassle. Sharing files is just as easy; with a single link, I’m done. Dropbox transforms the chaos of digital life into something simple, organized, and stress-free, which is exactly why I continue to rely on it. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

There’s not much to complain about, but I do wish the free storage was a bit more generous. Occasionally, there are some sync delays, which can slow things down slightly. These aren’t major issues, just minor areas where there’s room for improvement. Review collected by and hosted on G2.com.

Jorjalyn L.
JL
Public Relations Specialist
Small-Business (50 or fewer emp.)
"Effortless File Management and Collaboration Across Devices"
What do you like best about Dropbox?

I love how reliable and easy Dropbox is for storing and organizing files across multiple projects. The ability to access everything from any device makes it incredibly helpful for busy workdays, especially when collaborating with teams. Shared folders, automatic syncing, and clean organization tools make file management simple and efficient. It saves a ton of time and helps keep all of my client and content files in one secure, easy-to-navigate place. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

At times, Dropbox can feel a bit slow when syncing very large files, and the storage limits can be restrictive unless you upgrade. Occasionally, shared links can get confusing for collaborators who aren’t familiar with the platform. It would also be helpful if the file preview function supported more formats or loaded faster. Overall, these are minor issues compared to the convenience it provides. Review collected by and hosted on G2.com.

Quelvin J.
QJ
Employer of Record/VA
Mid-Market (51-1000 emp.)
"Effortless File Sharing Across Devices, lots of affordable storage"
What do you like best about Dropbox?

You can share files easily between computers and phones. So when it comes to review important documents or making a backup its useful another things here's my favorite which is creating a folder and share it with friends or coworkers and last but not least man you're getting a lot of storage if you compare it with others for a fraction of what you'll be paying Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

I doesn't happens always and neither if you have an account but once you don't have you you may be request to log in to download a file. Review collected by and hosted on G2.com.

Rhonda B.
RB
Media Communications | UX Generalist
Design
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Daily-Use Cloud Storage — Great Ease of Use & Features"
What do you like best about Dropbox?

Dropbox delivers fast, dependable file sync and simple sharing with strong collaboration and admin controls. It’s ideal for teams that need cross-platform access, predictable behavior, and integrations with common productivity tools.

Key strengths:

- Ease of use: Intuitive UI and simple onboarding drive rapid adoption across users and teams.

- Frequency of use: Daily sync reliability and mobile/offline access make Dropbox a go-to tool for everyday work.

- Customer support: Responsive support, comprehensive knowledge base, and enterprise account management for admins.

- Number of features: Robust feature set (Smart Sync, Paper, version history, advanced sharing, integrations) without overwhelming users.

Other upsides:

- Seamless cross-platform sync and selective sync to save local disk space.

- Strong integrations with Microsoft 365, Google Workspace, Slack, Adobe, and many third-party apps.

- Business-grade security: AES-256/TLS encryption, 2FA, SSO, device approvals, audit logs.

- File recovery and versioning for backup and continuity.

- Centralized admin controls and reporting for IT management.

Overall:

Dropbox combines ease of use, reliable daily performance, solid customer support, and a rich number of features — a strong choice for teams seeking dependable file sync and collaboration. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

- Cost at scale: Storage and advanced features get expensive compared with raw cloud object storage or some competitors. Review collected by and hosted on G2.com.

Stephanie G.
SG
Customer Service Representative
Small-Business (50 or fewer emp.)
"Consistent and Convenient Cloud Collaboration with Dropbox"
What do you like best about Dropbox?

Dropbox is extremely easy to use and reliable for storing and organizing files. I really like how much storage is available and how seamless it is to share photos or documents with others. The syncing works smoothly across devices, and the file-sharing features make collaboration simple without any technical hassle. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

There’s honestly very little to dislike. If anything, the pricing for higher storage plans could be slightly more flexible, but overall the features, ease of use, and reliability easily outweigh this. I’ve had a very positive experience using Dropbox. Review collected by and hosted on G2.com.

Kamleshkumar K.
KK
Sr Consultant - QA Automation
Computer Software
Mid-Market (51-1000 emp.)
"Effortless File Syncing and Collaboration Across Devices"
What do you like best about Dropbox?

The file syncing across devices is seamless. Its straightforward interface, along with robust sharing and permission controls, allows teams to collaborate easily and without confusion. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Some of the more advanced features are restricted to higher-tier plans, which may be limiting for smaller teams. In addition, the web interface occasionally feels sluggish when working with large files or folders. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Dropbox.

Plus

$9.99
Per Month

Essentials

$18.00
Per Month

Business

$20.00
1 User Per Month
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Dropbox Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Device Management
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Dropbox