As an Account Manager, what I like best about Dropbox Paper is how easy it makes collaboration with both internal teams and clients. It combines notes, meeting agendas, action items, and project updates in one clean workspace, so everyone stays aligned without endless email threads. Real-time editing and commenting make it simple to gather feedback quickly, while the intuitive layout keeps documents organized and professional. It’s especially valuable for managing client accounts because it helps track next steps, share plans, and keep communication transparent. Review collected by and hosted on G2.com.

What I dislike about Dropbox Paper is that its feature set can feel limited compared to more advanced document collaboration tools. Formatting options, templates, and customization are somewhat basic, which can be restrictive when creating polished client-facing materials or more complex reports. Search and organization can also become harder to manage as the number of documents grows, especially across multiple accounts or teams. While it works well for simple collaboration, it may lack some of the deeper functionality larger teams need. Review collected by and hosted on G2.com.