![Prabhat C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prabhat C.")
PC

Prabhat C.

Senior Analyst

Hospitality

Mid-Market (51-1000 emp.)

5/28/2026

"Behavior-Based Automation That Sends the Right Message at the Right Time"

4/5

What do you like best about Drip?

The best feature of Drip is that it is a Behavior based automation tool which recognises the pattern of what customers actually do and accordingly triggers the right message to the customer. For instance, if the customer adds a product in the cart and abondons it Drip automatically sends a reminder email or may often offer discounts if no purchase is made even after the reminder. Review collected by and hosted on G2.com.

What do you dislike about Drip?

One of the drawbacks of using Drip is that Pricing may become expensive as company's contact list grows because it charges based on the number of contacts. Moreover, some of its features often feel complex for beginners. Review collected by and hosted on G2.com.

What problems is Drip solving and how is that benefiting you?

As mentioned Drip analyses the pattern of the customers and automatically sends messages as reminders which reduces a lot manual work for the sales team and gives them time to focus on other important areas which need improvement. Review collected by and hosted on G2.com.

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4.4 out of 5 · Verified reviews from real users

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