G2

IR

Verified User in Research

Enterprise (> 1000 emp.)

6/6/2023

"The experience working with Draup on Sales tool has been great; data and insights are very useful."

5/5

What do you like best about Draup for Sales?

Account Intelligence's focus on the company's business intentions, strategic priorities, digital tech stack and outsourcing insights has been beneficial.

The Draup team proactively understands our requirements, works towards them and delivers time-bound requests. We appreciate this engagement. Review collected by and hosted on G2.com.

What do you dislike about Draup for Sales?

A BPM/contact center perspective for accounts is a missing piece and would be a helpful section in the future. Since we also have business interests in the BPM/CCO space, a detailed quote covering this aspect will be beneficial.

E.g., total locations slides have IT, HR and Procurement. Having locations with contact centers helps support the BPO/BPM business insight.

For downloading existing account reports, having a PPT format along with PDF would be helpful, as we can better utilize the insights for internal use. (instead of requesting the Draup team to send us the PPT format decks everytime)

During our conversation with the Draup team, the team is already working on the above points and has assured us to roll these in the coming months. Review collected by and hosted on G2.com.