Perfectly automated our sales outreach and much of our Customer Success responses. CSAT was strong, quality is high. Helpful that it lets us use internal docs in our workflows. Connects with our other apps and saves time. Review collected by and hosted on G2.com.

No real downsides, very small learning curve but easy enough to learn once you get started. It's much better than it was a few years ago -finally a fully polished product. Review collected by and hosted on G2.com.