G2

Maxine G. S.

Vice President, Human Resources

Mid-Market (51-1000 emp.)

4/6/2022

"Customer Service Above All Else"

5/5

What do you like best about Dovico Timesheet?

The people I work with from DOVICO are simply the best customer service team, ever, that I have worked with. They are in touch with me, checking in to see what I need, and are very responsive to our needs. Their patience in answering questions and explaining how the system works (including training) is top notch. Review collected by and hosted on G2.com.

What do you dislike about Dovico Timesheet?

There isn't anything I can point to that I dislike about DOVICO. As with any software product, as they continue to innovate and build out different features of the system, what the system can do will continue to expand. Review collected by and hosted on G2.com.

Recommendations to others considering Dovico Timesheet:

When selecting a software, part of the selection is how is the system helping you to solve or address a problem. The other part should also be accessibility to a talented, approachable support and customer service team. They listen to your needs and are honest about what they can do to support you (and actually do it!). Long after the sale, my sales contact continues to check in with me on a regular basis about how things are going and my technical support lead is always there when I have "just more question." That's what you want! Review collected by and hosted on G2.com.

What problems is Dovico Timesheet solving and how is that benefiting you?

Using DOVICO allows us to use a global platform to capture employee time. set up and track project budgets and have access to reports that allow us to make strategic business decisions. Review collected by and hosted on G2.com.