Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Smooth Salesforce Integration, Helpful Collaboration, and Proactive Support"
4/5
What do you like best about Docusign Gen?

Solid integration with Salesforce. It’s easy to manage through the portal, and the collaboration options between team members are helpful. It’s also straightforward to set up templates and organize the document structure. Performance is good in the DocuSign portal, but not as strong in Salesforce, where it can take a bit to load before generating the document.

DocuSign support is great and always proactive. I haven’t tried the AI yet. Review collected by and hosted on G2.com.

What do you dislike about Docusign Gen?

It takes quite some time to generate documents in Salesforce while the system is loading. The price is on the higher end, and the initial setup with Salesforce is complex and requires training as well as support during onboarding. Review collected by and hosted on G2.com.

See what 22 reviewers think of Docusign Gen

4.5 out of 5 · Verified reviews from real users

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