KW

Kayla W.

REALTOR/Broker

Small-Business (50 or fewer emp.)

10/22/2019

More Options
- 

"Poor Customer Service"

0.5/5

What do you like best about Docusign for Real Estate?

I do like the ease of use with Docusign and that the system collaborates well with my local Zipforms and other systems I use for real estate Review collected by and hosted on G2.com.

What do you dislike about Docusign for Real Estate?

I have had very poor customer service each time I call in. In the spring they took too much money out of my account and would not grandfather my existing account preferences. It took 4 months for them to issue a refund and that was only after I contacted the BBB. Review collected by and hosted on G2.com.

Recommendations to others considering Docusign for Real Estate:

DocuSign is a great product - as long as you do not have to use their customer service. My recommendation is to watch their tutorial videos. Review collected by and hosted on G2.com.

What problems is Docusign for Real Estate solving and how is that benefiting you?

The best feature of DocuSign is the electronic signature. I have become a paperless agent and DocuSign has helped with that. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

See what 126 reviewers think of Docusign for Real Estate

4.5 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/docusign-for-real-estate/reviews)