G2

Faith M.

Human Resources Manager

Human Resources

Mid-Market (51-1000 emp.)

1/25/2023

"A document management system that does the job!"

4/5

What do you like best about DocTract?

One specific great feature of DocTract is its in-built editor. It allows us to create and edit policies and procedures, including tools for formatting text, inserting images and adding hyperlinks.

The software has an incredible workflow engine that allows us to set up custom workflows for document approval. This enables us to establish a clear process for approving policies before they are distributed.

DocTract also provides a way to track compliance and acknowledge policies so that we can clearly see who has acknowledged the policies and who haven't. Review collected by and hosted on G2.com.

What do you dislike about DocTract?

I have found the software to have a steep learning curve for some of our users and the setup process to be complex for a large company like ours with many policies and procedures.

DocTract lacks dedicated support. It doesn't provide the level of support that some of our staff need to use it effectively. This makes it difficult to resolve issues or get answers to questions. Review collected by and hosted on G2.com.

What problems is DocTract solving and how is that benefiting you?

DocTract provided us with an easy-to-use platform for creating and managing policies and procedures. This allows us to ensure that our policies are up-to-date, accurate and compliant with relevant laws and regulations.

The software also allows us to distribute policies and procedures to employees and other stakeholders securely and efficiently.

DocTract allows us to set granular access control to ensure that only authorized users can access specific policies and procedures. Review collected by and hosted on G2.com.