I initially started using Docsbot as a one-off, temporary solution for a client. Over the past year, it’s become an amazing tool and has brought a lot of value to them. I especially appreciate the work they’ve done with the API—I’m able to automate remediation and easily push new content into the pipeline sources. I LOVE IT. The enterprise cost is basically perfect - clients are less willing to accept more than 500 a month. So it's a good price point for most industries. The fact that the Docsbot API allows me to adjust source content - view chats and remediate - look for problem areas and opportunities - it's just an amazingly flexible chatbot and I can fine tune EXACTLY what I need the bot to know - and it rarely hallucinates. Review collected by and hosted on G2.com.

Can't think of anything really. It would be nice to be able to insert HTML in the footer of the widget I guess. Review collected by and hosted on G2.com.