Clients like Disco because it gives them an accessible, easy-to-use platform for internal reviews, without the extra complexity that comes with some other platforms. It provides built in tools and features to allow users to easily find the documentation and reference material they need to perform various tasks, which provides easy on-the-job training for users, such that novice users can quickly gain confidence using Disco without a lot of extra time spent training. Review collected by and hosted on G2.com.

Disco sometimes runs into technical glitches at a higher rate than other platforms, such that it result in quality issues as a user may not know why no results are being returned for ever query they are running, or that overall searches are not working properly. These types of issues can generally be resolved by logging out and back in, but this requires recognizing that there is a problem (which may not always be the case) and overall results in a loss of time and efficiency. When it comes to more complex processes or conducting larger scale reviews, Disco can present some challenges that make it less efficient. Review collected by and hosted on G2.com.