G2

Katie B.

Small-Business (50 or fewer emp.)

10/28/2026

"A True Partnership: Responsive Team and Insightful, Tailored Recommendations"

5/5

What do you like best about Direct Online Marketing?

What we like most about Direct Online Marketing is how much their team feels like an extension of our own. They have taken the time to truly understand our business, our industry, and our goals, which allows them to provide recommendations that feel thoughtful and specific to us rather than one-size-fits-all. Their team is incredibly responsive, proactive, and easy to work with. We especially appreciate that they don’t just report on results. They help us understand what the data means, identify opportunities, and continually bring new ideas to the table. Rachel, Gary, and Chelsea are always willing to answer questions, talk through ideas, and help us determine the best path forward. It truly feels like a partnership, and that is what we value most. Review collected by and hosted on G2.com.

What do you dislike about Direct Online Marketing?

There honestly isn’t anything we dislike about working with Direct Online Marketing. Overall, our experience has been overwhelmingly positive! Review collected by and hosted on G2.com.

Recommendations to others considering Direct Online Marketing:

We would absolutely recommend Direct Online Marketing to any organization looking for a knowledgeable, proactive, and collaborative digital marketing partner. Come into the relationship ready to communicate your goals and to share as much as possible about your business and industry. Their team takes the time to listen, learn, and understand what matters to you, and that allows them to become a true extension of your team. They don’t just execute a strategy; they continually look for ways to improve it, bring new ideas to the table, and help you make informed decisions. We have had a fantastic experience working with them and would highly recommend their team. Review collected by and hosted on G2.com.

What problems is Direct Online Marketing solving and how is that benefiting you?

Direct Online Marketing has simplified the way we do business and strengthened our digital presence. We have worked with them for almost three years, and in that time, they have taken our website and online marketing efforts to a whole new level. Their diligent work, forward-thinking approach, and ability to turn complex data into clear, actionable recommendations have made a lasting impact on our business and results. Beyond the impressive work they deliver, their team is truly a joy to work with. Rachel, Gary, and Chelsea consistently go above and beyond to provide clear insights, thoughtful recommendations, and proactive ideas that keep us moving forward. They have also taken the time to truly learn our business and industry, which has made our day-to-day work significantly easier. We feel like they are just as invested in our success as we are. We couldn’t sing their praises more and look forward to continuing our partnership for many successful years to come! Review collected by and hosted on G2.com.