G2

Verified User in Philanthropy

Small-Business (50 or fewer emp.)

8/11/2026

"Simple and flexible document management, with help desk always available"

4.5/5

What do you like best about DiliTrust?

The ease of uploading documentation. The flexibility in making the documentation visible, downloadable, and editable. The ability to download the documentation even offline. The availability of a help desk that is easily contactable for advice and solutions to problems with the platform's operation. We have never had issues with connection or access to the platform. Review collected by and hosted on G2.com.

What do you dislike about DiliTrust?

At the moment, we really have nothing significant to complain about: the features have increased and improved significantly compared to what we used previously. The only issue recorded, but not impactful, is the following: if documents are uploaded in Word or Excel, the display by board members changes depending on the devices used; uploading the documents in PDF, the problem does not occur. Since it is not a significant issue, we have decided to convert all documents to PDF and upload them to the platform this way. It might be useful to resolve this bug and allow the correct display of documents in Word and Excel as well. However, for us, this is not an essential aspect. Review collected by and hosted on G2.com.

What problems is DiliTrust solving and how is that benefiting you?

The platform allows all the necessary documentation for conducting board meetings to be sent to board members. The "tree" functionalities allow the various documents to be made available in a logically intuitive manner. Previously, this was not possible or was done through complex procedures, without making the division of topics and the various documents underlying each sub-point of each agenda item evident to board members. Now, clarity in the handling of points has increased because all the necessary documents for further examination are provided in advance - clearly and logically. The ease of uploading documents allows for faster scheduling of meetings. Review collected by and hosted on G2.com.