---
title: Diligent Boards Reviews
meta_title: 'Diligent Boards Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 498 reviews by the users' company size, role or industry
  to find out how Diligent Boards works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 498
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Diligent Boards Reviews
**Vendor:** Diligent Corporation  
**Category:** [Board Management Software](https://www.g2.com/categories/board-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 498
## About Diligent Boards
Diligent Boards is the most comprehensive and secure board portal on the market, relied on by more than 700,000 directors and 25,000 organizations worldwide. It supports and enhances the full board cycle, from meeting prep and collaboration, through execution and follow-up. Effortlessly manage templatized and customizable committee evaluations, board books, voting materials and more. AI-powered capabilities and easy-to-use workflow automations ensure that leadership gets the most out of limited time. With 24/7/365 concierge customer support, Diligent Boards empowers the people, processes and technology that drive sterling governance



## Diligent Boards Pros & Cons
**What users like:**

- Users love the **ease of use** in Diligent Boards, appreciating its intuitive design and seamless navigation. (122 reviews)
- Users appreciate the **ease of document management** with Diligent Boards, facilitating quick preparation and secure access to materials. (89 reviews)
- Users value the **ease of board material preparation** with Diligent Boards, streamlining tasks for efficient meetings. (80 reviews)
- Users value the **enhanced efficiency** of Diligent Boards, streamlining board prep and document management effortlessly. (57 reviews)
- Users appreciate the **intuitive interface and comprehensive features** of Diligent Boards, enhancing efficiency and security. (54 reviews)
- Users value the **organization and accessibility** of Diligent Boards, streamlining board prep and enhancing productivity. (49 reviews)
- Users commend the **exceptional customer support** of Diligent Boards, ensuring smooth implementation and responsive assistance. (41 reviews)
- Security (41 reviews)
- Simple (37 reviews)
- Time-Saving (37 reviews)

**What users dislike:**

- Users find the **document management system inconvenient** due to limited offline access and mobile application issues. (23 reviews)
- Users find **navigation difficult** in Diligent Boards, suggesting improvements for a more intuitive and user-friendly experience. (23 reviews)
- Users criticize the **lack of features** in Diligent Boards, particularly offline access and customization options. (22 reviews)
- Users express frustration over **limited functionality** in Diligent Boards, wishing for enhanced features and customization options. (19 reviews)
- Users experience **slow performance** with Diligent Boards, particularly during file uploads and on the mobile app. (18 reviews)
- Expensive (15 reviews)
- Delays (13 reviews)
- Users point out the need for improved **customization options** in Diligent Boards to enhance their overall experience. (13 reviews)
- Meeting Management (13 reviews)
- Difficult Learning (12 reviews)

## Diligent Boards Reviews
  ### 1. Efficient and effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave T. | Independent Corporate Director, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

Ease of use. The tool is very intuitive, easy to navigate, easy to annotate and easy to collaborate.

**What do you dislike about Diligent Boards?**

Can't think of anything significant. I've been using it for 7 years and download speed used to be slow but has been improved and is now satisfactory.

**What problems is Diligent Boards solving and how is that benefiting you?**

Makes the review of thousands of pages of board materials across multiple meeting agendas every quarter much more easily managed.

  ### 2. Good Platform Could Use Some Work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about Diligent Boards?**

The ease of loading Board Documents to a system versus the old way of making copies.

**What do you dislike about Diligent Boards?**

The Web and Classic version do not operate the same way.

**What problems is Diligent Boards solving and how is that benefiting you?**

none at the present time

  ### 3. Diligent is a very intuitive program to use to create files for Board Members.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catherine M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

Diligent allows our team to be aware of incoming issues needing review and discussion. The program is user-friendly.

**What do you dislike about Diligent Boards?**

We have had some access issues with our CFO accessing draft board books but the workaround was printing as a PDF and sharing the file.

**What problems is Diligent Boards solving and how is that benefiting you?**

We use Diligent to brainstorm ideas with our Board of Directions and management team regarding fundraising and future goal setting.

  ### 4. Useful business tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dina H. | Board Director; Chair of Human Resources Committee, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

Segmented and secure board information.  Ability to categorize by committee.

**What do you dislike about Diligent Boards?**

The functionality has some hiccups. It mostly works very well, and is navigated easier with an Apple Pencil. However still too much sensitivity to unnecessary page turning. Would work better if there was less shifting bath and forth to get to agenda.

**What problems is Diligent Boards solving and how is that benefiting you?**

Secure data portal to access needed board records. Easily updated.

  ### 5. I have been able to streamline our board packet process immensely.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffany T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2024

**What do you like best about Diligent Boards?**

The most helpful is the ability to upload and change items in real time.

**What do you dislike about Diligent Boards?**

I can't think of any downsides. It has been a great tool.

**What problems is Diligent Boards solving and how is that benefiting you?**

The elimination of paper packets for Board meetings.

  ### 6. Use of Diligent to Post Board and Committee Materials

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about Diligent Boards?**

It is extermely user friendly for the administrator.

**What do you dislike about Diligent Boards?**

It occasionally has functionality issues when trying to post.

**What problems is Diligent Boards solving and how is that benefiting you?**

It is a secure platform to post sensitive Board information.

  ### 7. Diligent Boards make work easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam T. | Corporate and Subsidiary Governance, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

You are able to quickly and seamlessly buildout and populate meeting books.   The user interface for diretcors and management is also simple spotlights the functionality that userbase needs.  The ease of implementation and the support recieved from the helpdesk was speedy and helpful.

**What do you dislike about Diligent Boards?**

The web-only version of Diligent has some bells and whistles features that were lost when the decktop application was sunset.  You can still use desktop app if requested, but it no longer recieves updates.

**What problems is Diligent Boards solving and how is that benefiting you?**

Diligent gave use a one-stop destination for meetinfg materals, confidential communications, questionnaires and assessments, and recieveding approvals from the board and committees.

  ### 8. Enjoy the platform layout!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Derron S. | Program Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** September 11, 2024

**What do you like best about Diligent Boards?**

Pulling reports for entities is helpful when all info is inputted properly!

**What do you dislike about Diligent Boards?**

navigation of actual pages - response times

**What problems is Diligent Boards solving and how is that benefiting you?**

Allowing us to track all entity historical data and build respoitiories for future.

  ### 9. Great Tool for Governance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

The best part about Diligent is that our organization can use it as a repository of information that can be accessed by all. It allows us to share and archive documents in governance.

**What do you dislike about Diligent Boards?**

I understand that Diligent wants to use the web version as their main program, but in order for that to work components from Diligent OneClick need to migrate over. For example, you cant add a placeholder title of the document in the web version as you can in Diligent. You can only post it on the tab.

**What problems is Diligent Boards solving and how is that benefiting you?**

Diligent solves the problem of archiving our documents.

  ### 10. Worked okay but has some quirks

**Rating:** 3.0/5.0 stars

**Reviewed by:** Ken R. | Board Member, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

Robust.  Site reasonably organized and documents loaded quickly enough.  Did permit notes to be made.

**What do you dislike about Diligent Boards?**

Some features were clunky.  For example, note taking is a bit complicated.  Worst is when the boarder that gives one access to site functionalities often disappears and it is not easy or intuitive how to re-acquire it.

**What problems is Diligent Boards solving and how is that benefiting you?**

Provides a portal for confidential board documents

  ### 11. A helpful, intuitive platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

Diligent is largely a user-friendly and intuitive system to manage. The customer support is second to none and, especially with the move to the web-based platform, it's easy for our administrators and board members to access.

**What do you dislike about Diligent Boards?**

Accessing the admin functions isn't as intuitive as I would like - it feels like I have to hunt every time to make changes to board assignments or users.

**What problems is Diligent Boards solving and how is that benefiting you?**

We were distrubting thousands of pages of hard-copy board packets per month, and now we just need to upload it and it's there. It's been a huge cost and time savings.

  ### 12. Most user-friendly platform I have used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2024

**What do you like best about Diligent Boards?**

Diligent is easy to create books as well as edit existing books.  Our Board finds it user-friendly.  Our Customer Success Manager, Damaris Villasenor, is always quick to respond with any questions I may have.

**What do you dislike about Diligent Boards?**

I cannot think of a dislike I have when it comes to Diligent Boards.

**What problems is Diligent Boards solving and how is that benefiting you?**

Diligent Boards solves any problem that may occurr when it comes to Board Management.

  ### 13. Diligent Board is a user-friendly tool that makes board meeting preparation seamless and efficient.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about Diligent Boards?**

The ability to upload and re-arrange fields is easy and efficient when preparing board meeting books.  I also use the D&O module which is equally efficient.

**What do you dislike about Diligent Boards?**

I find that on occasion, Diligent will quit unexpectedly.

**What problems is Diligent Boards solving and how is that benefiting you?**

Diligent Boards is seeking ways to enhance efficiency.  This benefits end-users and administrators.  In addition, the extra two-feature authentication adds an extra level of security.

  ### 14. Effortless Navigation

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kathy S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

One of the standout feature offerings is their intuitive user interface. Navigating through their software feels effortless, thanks to a well-thought-out design that prioritizes user experience. Whether you're a seasoned professional or a novice user, you'll find the platform easy to understand and use, enhancing productivity and minimizing learning curves.

**What do you dislike about Diligent Boards?**

Not everyone is inclined to solely operate electronically, and some users may find themselves wanting to generate printouts for various purposes. Unfortunately, the printout results from the software often lack the professional polish expected in business settings.

**What problems is Diligent Boards solving and how is that benefiting you?**

Data is all in the same format.

  ### 15. Useful board platform that directors are familiar with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aileen C. | Legal, Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2024

**What do you like best about Diligent Boards?**

Ease of uploading documents, organizing materials and navigability. Diligent has established itself as a market leader and the board members seem to navigate it very well.

**What do you dislike about Diligent Boards?**

The file size limitation is a bit low and I've run into issues with uploads.

**What problems is Diligent Boards solving and how is that benefiting you?**

Transmitting materials in a safe manner and storing materials shared with the board

  ### 16. Good product

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** July 17, 2024

**What do you like best about Diligent Boards?**

It is intuitive to use. Market leader so most Directors know how to use.

**What do you dislike about Diligent Boards?**

We get too many emails selling additional products. We use DB for a very specific purpose and don't really need anything else from it. It's also very US focused.

**What problems is Diligent Boards solving and how is that benefiting you?**

Allows all papers to be in the same place.

  ### 17. Diligent user and administrator for many years (10 plus).

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Diligent Boards?**

Diligent continues to make updates and improvements to their applications to kleep up with the times.  Diligent's customer service is great and very helpful whenever I have questions.

**What do you dislike about Diligent Boards?**

There is no downside.  Diligent Boards has allowed me to work smarter, not harder over the years.

**What problems is Diligent Boards solving and how is that benefiting you?**

The addition of notifications to the board members when publishing new questionnaires has saved me and my co-workers time and effort.  The upgrades to the notification process in the board books and questionnaires is great and very helpful and my boss likes it as well.

  ### 18. Easiest to Navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denny P. | Lead Director Board, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

I am a member of four for-profit boards and one nonprofit board.  I use three different apps across these commitments and find Diligent by far the most accessible.

**What do you dislike about Diligent Boards?**

Nothing. It is exceedingly easy to use and highly reliable.

**What problems is Diligent Boards solving and how is that benefiting you?**

Diligent is the single source for all board materials and access between meetings to calendars.

  ### 19. Pricy but good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 12, 2024

**What do you like best about Diligent Boards?**

Extremly comprehensive to use
The support given to the users is outstanding (But see dislike)

**What do you dislike about Diligent Boards?**

The price.
Te support given is really bad when a non native english speaker like myself interacts with a non native english speaker from your call center.

**What problems is Diligent Boards solving and how is that benefiting you?**

Information security and the creation of a library with the corp history.

  ### 20. Please provide the text in the Unknown Language that you would like translated into English.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about Diligent Boards?**

The search function to lookup SEC comments and peers

**What do you dislike about Diligent Boards?**

The lack of generative Artificial Intelligence

**What problems is Diligent Boards solving and how is that benefiting you?**

Benchmarking

  ### 21. Easy to use and a great support team!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Emily M. | Director, End User Services , Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

Easy platform to use, especially from the administrator perspective.  Our account manager/customer service were also very easy to engage with.  We offered some suggestions and they were put into consideration for future releases.

**What do you dislike about Diligent Boards?**

inability to prevent mac users from downloading documentation

**What problems is Diligent Boards solving and how is that benefiting you?**

Adding some user access control and tracking when needed

  ### 22. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sujithra J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

The current version is easy to use.  Good customer support.

**What do you dislike about Diligent Boards?**

Accessible on the phones, no need to carry laptops but it would be useful to have as an app so it's easy to read.

**What problems is Diligent Boards solving and how is that benefiting you?**

It used be paper documents before and confidentiality was an issue. Diligent boards resolved that issue.

  ### 23. An easy to use, intuitive platform for board materials

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

I like the easy to navigate interface when exploring and downloading materials

**What do you dislike about Diligent Boards?**

When downloading files, if only the first page is selected I've sometimes ended up downloading only the first page instead of the full document

**What problems is Diligent Boards solving and how is that benefiting you?**

Providing a sharing of information amongst board members and the associated investor representatives

  ### 24. Diligent Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 04, 2024

**What do you like best about Diligent Boards?**

Easy to add board message. Central depository for information. Customer support is helpful.

**What do you dislike about Diligent Boards?**

Creating D & O questionnaire not intuitive.

**What problems is Diligent Boards solving and how is that benefiting you?**

Board material management

  ### 25. Streamlined Board Interaction

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sam D. | Director of investor relations, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

I like that there is a singular space that board members can perfrom all their respective review, signatures, votes, etc.

**What do you dislike about Diligent Boards?**

Nothing yet that has presented any issues!

**What problems is Diligent Boards solving and how is that benefiting you?**

Its helping our team interact with our newly public company board in a way that is simple and easy to use.

  ### 26. Great software to modernize.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about Diligent Boards?**

We like that it works on all platforms without issue, easy of use, and high adoption rate.

**What do you dislike about Diligent Boards?**

There aren't a lot of downsides to this software other than some better optimation for scrolling etc. on mobile devices and the high cost of entry.

**What problems is Diligent Boards solving and how is that benefiting you?**

Provides a unified interface for our board. It's an easy to use solution that can be used from any device allowing them a consolidated interface for document changes, approvals, and tracking.

  ### 27. Truly Diligent

**Rating:** 4.5/5.0 stars

**Reviewed by:** D B. | Assistant Director, Development Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Diligent Boards?**

The accessibility and being able to communicate to board members using the portal.

**What do you dislike about Diligent Boards?**

The platform does not give the ability to automatically overwrite previous uploads.

**What problems is Diligent Boards solving and how is that benefiting you?**

We use to prepare board books and spent countless hours and weeks printing and binding, we know cut that time down tremendously.

  ### 28. I have enjoyed using a digital board book from Diligent

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2024

**What do you like best about Diligent Boards?**

It is better for Mutual funds than the competitors. Its easier to use and the desktop interface is better than a web interface.  I like that I can call someone 24hours a day for help.

**What do you dislike about Diligent Boards?**

I am concerned when the desktop version goes away due to updates like easy edit on agendas.  Diligent One wasn't rolled out well with features we wanted to pay for.

**What problems is Diligent Boards solving and how is that benefiting you?**

Not using paper board books anymore and having a quick interface that is easy for the board to understand.

  ### 29. Very Effective Application for Governance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about Diligent Boards?**

The layout makes it super easy to use. Efficient buttons will take you to specific document sections or attachments. Navigation is fairly easy via both a visible "table of contents" and also a search bar.

**What do you dislike about Diligent Boards?**

Security settings are often governed through central administration. So password resets require contacting your local company administrator. Not a bad issue, but something to keep in mind.

**What problems is Diligent Boards solving and how is that benefiting you?**

Organizes very long, detailed materials into easily searchable, readable text. The program is secure and easy way to review Board materials.

  ### 30. Diligent Boards

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dimitri G. | IT Support Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

Our company has been using Diligent Boards for years and we are extremely satisfied with the product.  The board books are easily organized and easy to update, edit.  All employees involved in the board are able to access it from any platform and have all the information in one place.

**What do you dislike about Diligent Boards?**

Diligent shoul dcontinue working to improve security of its products.  Very important in today's high-risk IT nvironment.

**What problems is Diligent Boards solving and how is that benefiting you?**

Having a central repository of board information outside of the company network, accessible to employees and non-employees.

  ### 31. Easy to share, easy to use!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2024

**What do you like best about Diligent Boards?**

I love that we can share information and notes quickly and that there is a trail of changes.
It has a well-trained, cooperative and solution-oriented support team.

**What do you dislike about Diligent Boards?**

at this time I have no complaints or recommendations

**What problems is Diligent Boards solving and how is that benefiting you?**

Helps me keep track of material updates in a comprehensive manner

  ### 32. Diligent Boards works

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

Diligent Boards works well.  Documents can be compartmentalized and organizeed to provide access to only those users authorized to access those documents.  Documents are secure, and the system is speedy.

**What do you dislike about Diligent Boards?**

The DiligentOneClick app proved difficult to use, and passwords seemed to expire without a set schedule.  I switched to web access for an easire experience.  Password reset can sometimes be time-consuming and complicated, but given the security that's not suprising.

**What problems is Diligent Boards solving and how is that benefiting you?**

Limiting access and archiving documents, both of which are necessary for any board.

  ### 33. Great product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark N. | President, Enterprise (> 1000 emp.)

**Reviewed Date:** August 25, 2024

**What do you like best about Diligent Boards?**

Intuitive, consistent, high-performing!

**What do you dislike about Diligent Boards?**

There isn't much to comment on based on my experiences so far.

**What problems is Diligent Boards solving and how is that benefiting you?**

Disseminating, joking information. Securing critical content.

  ### 34. Diligent Boards Beats the Competition!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gloria L. | Board member , Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

Diligent is a very intuitive, user friendly board portal. In addition, when I've forgotten my user name or password and am locked out, the Diligent Help Team is fast and efficient in restoring my access to the documents I need.

**What do you dislike about Diligent Boards?**

I honestly can't think of any downsides or issues I've experienced in my many years of using Diligent.

**What problems is Diligent Boards solving and how is that benefiting you?**

Diligent Boards provides ease of access to confidential board documents  and stores past board materials, both in a user friendly way.

  ### 35. Everything in one place.

**Rating:** 4.0/5.0 stars

**Reviewed by:** David W. | Member Board Of Directors, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

All meeting materials and minutes and past info and board contact info all in one place.

**What do you dislike about Diligent Boards?**

Making notes on a page not real easy. I use the red pen and scrawl.

**What problems is Diligent Boards solving and how is that benefiting you?**

Easy access to all material without emails and saving attachments.

  ### 36. Love Diligent

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Philanthropy | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2024

**What do you like best about Diligent Boards?**

The portal is very intuitive, and my Board members have expressed they find it much easier to navigate than other portals.  It's easy to put a book together, manage Users access. I'm hoping to get into more features over time.

**What do you dislike about Diligent Boards?**

Customer support has noticeably fallen off in the last year or so. Lots of emails back and forth with responses mostly being lots of links to lots of articles for me to navigate through and figure it out for myself. This is very unhelpful when in a crunch situation.

**What problems is Diligent Boards solving and how is that benefiting you?**

Diligent allows us to share Board and Committee books as well as Resources to Board members that they can access at any time, with ease.

  ### 37. Diligent Boards make my job and life as a director easier.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

I am getting the information I need to make informed decisions efficiently and effectively. Also, past information is readily available and accessible.

**What do you dislike about Diligent Boards?**

I am 67, and sometimes it is challenging to navigate the iPad.

**What problems is Diligent Boards solving and how is that benefiting you?**

I receive a voluminous amount of information for our board meeting, and Diligent has made it so much easier to review and comment on the information before the meeting. The report is organized in a manner that is navigable and efficient to manage.

  ### 38. A review of Diligent

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about Diligent Boards?**

Clean interface and easy to manage.  They have a lot of customer service and will answer emails immediately.

**What do you dislike about Diligent Boards?**

No calendar for Director view.  I liked the OneClick app for uploading by books, but they are sunsetting that and it is not available to download anymore.  Questionnaire tool is clunky.  Wish we could create them to go out at a delayed time.

**What problems is Diligent Boards solving and how is that benefiting you?**

A place to uploand, manage and store out board meeting materials and committee meetings.

  ### 39. Break free from paper!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2024

**What do you like best about Diligent Boards?**

Diligent will break you free from the olden days of paper board books.  Docuement creation is quick and easy, with all the bells and whistles.  In app voting, polls, note taking, review, etc.  This thing does everything and it's effortless to use!

**What do you dislike about Diligent Boards?**

Error messages  can be ambiguous at times.  I've had a couple calls in the past from users that thought they didn't have internet access (no connection message) but the actual issue was an out of date application.

**What problems is Diligent Boards solving and how is that benefiting you?**

Diligent replaced an unnamed competitor product that felt unfinished.  It comes in at a competitive price as an industry leader and it just works.

  ### 40. Secure & Fit-for-Purpose Software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about Diligent Boards?**

Security and ease of utility. It performs as expected and has a rather intuitive UI.

**What do you dislike about Diligent Boards?**

There should be clearer distinctions between director and web (administrator) views. Presently, it seems the only way to distinguish between the two, which have vastly different views, privileges, and permissions, is by accessing via distinct urls.

**What problems is Diligent Boards solving and how is that benefiting you?**

Standardizing the secure distribution and use of board meeting papers and similar correspondence.

  ### 41. I find Diligent Boards to work well for our mutual company board.

**Rating:** 5.0/5.0 stars

**Reviewed by:** John P. | Certified Individual Director Member, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

When I have a problem, the help desk is always open snd helpful.  I have used this several times.

**What do you dislike about Diligent Boards?**

Sometimes it hard to find where the corporate secretary of the company has stored documents.

**What problems is Diligent Boards solving and how is that benefiting you?**

Organization of board materials

  ### 42. Great, useful product!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

I like the ease of use and ease of navigating the site. I use it the most as an Admin, managing everyone's accounts, and I find it very easy to perform my duties.

**What do you dislike about Diligent Boards?**

I think there are several upgrades that can be made to make the product even better. I think the company  just needs to expedite those upgrades.

**What problems is Diligent Boards solving and how is that benefiting you?**

Diligent Boards offers a secure place to work with the Board, interact, post materials and docments.

  ### 43. Very Use-friendly Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** David M. | Business System Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

Easy to use and feature-rich. And the customer support is top-notch.

**What do you dislike about Diligent Boards?**

Not a fan of accessing via iPad, but the iPad is more practical than my desktop or laptop.

**What problems is Diligent Boards solving and how is that benefiting you?**

Paper reduction and streamlined efficient meeting materials distribution.

  ### 44. Robust Tool for Board Engagement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shannon H. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

Ease of Use, Intuitive, Secure, Integration and upload of materials.

**What do you dislike about Diligent Boards?**

The only suggestion I would have for improvement is to be able to customize securities settings within a book.

**What problems is Diligent Boards solving and how is that benefiting you?**

Diligent boards allows us to securely share information.

  ### 45. Diligent Boards is very simple to use and is a great tool for our business.

**Rating:** 5.0/5.0 stars

**Reviewed by:** John M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Diligent Boards?**

Ability to mark up board papers with my Apple Pencil as I go.

**What do you dislike about Diligent Boards?**

We sometimes have small bugs in uploading documents, usually fixed by re-uploading.

**What problems is Diligent Boards solving and how is that benefiting you?**

Distribution of board papers to our board and executive management.

  ### 46. DeLuca, Maria Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

How easy it is to use. I've been working with Diligent for almost two years now and it has been really user friendly to learn and like all of the different functions it has and all the different services it provides.

**What do you dislike about Diligent Boards?**

That there is not a search feature in the web version of Diligent

**What problems is Diligent Boards solving and how is that benefiting you?**

It is a great platform for supplying our Board of Directors materials in a timely and secure fashion

  ### 47. Huge time saver.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian S. | Managing Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Diligent Boards?**

Diligent Boards allows rapid updates and portabilty not previously available.  Time and money saving.

**What do you dislike about Diligent Boards?**

Sometimes the volume of documents takes time to download.

**What problems is Diligent Boards solving and how is that benefiting you?**

As a user, Diligent allows a fluid transition between agenda items.

  ### 48. Great Tutorials and Customer Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mel S. | Sr Exec Asst, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about Diligent Boards?**

Customer Service and great tutorials for users

**What do you dislike about Diligent Boards?**

Not the most intuitive placement of options.

**What problems is Diligent Boards solving and how is that benefiting you?**

Creating a central repository for board members and admins.

  ### 49. Short-term user - limited experience

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Diligent Boards?**

Our support team - they have been crucial to the success of our company's recent transition to using Diligent Boards.

**What do you dislike about Diligent Boards?**

The learning curve - Dilifgent is much different than Carta, which is what my company previously used. The online help articles are hard to find at times.

**What problems is Diligent Boards solving and how is that benefiting you?**

Problem: storing all board materials in one place. Solution: Diligent. We are able to create baord decks straight through Diligent, which is super convenient

  ### 50. Robust and valuable software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gorizia M. | Office assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about Diligent Boards?**

Simple application to operate and self-learning how to use it. Helpful customer support agents with every request and inquiry.

**What do you dislike about Diligent Boards?**

Little to none. We are happy with the experience as Diligents Boards has help with our board management.

**What problems is Diligent Boards solving and how is that benefiting you?**

Help us to schedule board meeting and all the require document the meeting needs. Provide fast communication medium using the instant messenger.


## Diligent Boards Discussions
  - [Does BoardPaq charge setup fees? How long does implementation take?](https://www.g2.com/discussions/setup-and-implementation) - 2 comments, 1 upvote
  - [I want to keep things simple for my board initially, do I need to use all the features available?](https://www.g2.com/discussions/features-a987d49d-33a9-4142-ada3-8fad407badfd) - 1 comment, 1 upvote
  - [Does BoardPaq offer support?](https://www.g2.com/discussions/support-a1a5925d-075b-4fb8-9c2e-a7d8007c7be7) - 1 comment, 1 upvote
  - [Does BoardPaq offer Training for directors and administrators?](https://www.g2.com/discussions/training-09e9fd8a-df38-4e99-9984-b61a47e8f3a7) - 1 comment, 1 upvote
  - [Where can I find more information on pricing or get a quote for my organization?](https://www.g2.com/discussions/pricing-e3e54f1b-5b71-4f4d-ad2c-5fe0db495fda) - 1 comment, 1 upvote

- [View Diligent Boards pricing details and edition comparison](https://www.g2.com/products/diligent-boards/reviews?page=5&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-07-19+00%3A38%3A52+-0500&secure%5Bsession_id%5D=690ce6b0-0976-4e5c-8f87-d5d9076ffe9c&secure%5Btoken%5D=b6016d1701f06a7c21d7d7bb69755efee4960734d49380ec3923c98ab64410b8&format=llm_user)
## Diligent Boards Integrations
  - [Aravo](https://www.g2.com/products/aravo/reviews)
  - [QServices Inc.](https://www.g2.com/products/qservices-inc/reviews)

## Diligent Boards Features
**Meeting Management**
- Scheduling
- Agenda builder
- Meeting Minutes
- Document Management
- Voting
- Polls and Questionnaires
- Task Manager

**Agentic AI - Social Networks**
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Decision-Making**
- Autonomous Task Execution

**Pre-Meeting Tools**
- Templates
- Scheduling
- Agenda

**Board Tools**
- E-Signatures
- Permissioning
- Annotations and Notes
- Video Conferencing Integration
- Meeting Archives
- Single Sign On (SSO)
- Skills Tracking
- Board Assessments
- Roles & Terms
- D&O Questionnaires
- Storage & File Sharing Integration
- Email Integration
- E-Signature Integration

**Meeting Tools**
- Minutes
- Notes
- Digital Workspace
- File Sharing

**Generative AI - Board Management**
- AI Text Summarization

**Post-Meeting Tools**
- Task Delegation
- Participant Email
- Meeting Analytics

**Agentic AI - Board Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Meeting Management**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

## Top Diligent Boards Alternatives
  - [Nasdaq Boardvantage](https://www.g2.com/products/nasdaq-boardvantage/reviews) - 4.6/5.0 (220 reviews)
  - [Convene](https://www.g2.com/products/azeus-systems-convene/reviews) - 4.8/5.0 (389 reviews)
  - [Boardable](https://www.g2.com/products/boardable/reviews) - 4.5/5.0 (275 reviews)

