The user interface is very easy to use. I can manage my meetings and agendas in minutes and edits or adding documents is extremely easy. It does have a pretty good learning curve in the beginning, but then it becomes a really easy program to use. Customer service is also always very quick to respond which is extremely helpful when issues are typically time sensitive. Review collected by and hosted on G2.com.
I don’t have anything specific that I dislike about Diligent. The main issue I run into is that, at times, when I click on an agenda or a linked item, I get an error message saying the page is not available. When that happens, I have to contact customer support, and the request usually needs to be escalated to the technical department to get it resolved. We link important items through our BoardDocs portal, so it’s frustrating when a link won’t open when we need it. Review collected by and hosted on G2.com.