G2

Elvera K.

Co-Owner

Small-Business (50 or fewer emp.)

10/14/2026

"Turned our AI accuracy from a feeling into a number we can actually manage"

5/5

What do you like best about Diffco US, Inc.?

What I like best about Diffco is their real AI depth and honesty, even when it could mean less work for them. Our product reads receipts and extracts line items – the AI is the product, not just a feature. Diffco spent four months working on our models and the strategy around them, and the most useful thing they did was establish a way to measure accuracy. We now evaluate each change against that measurement before it ships, rather than assessing it by trying a handful of receipts. They were also willing to tell us when a problem was in our data rather than our model, which showed us they were focused on solving the actual problem, even if it meant less model work for them. Review collected by and hosted on G2.com.

What do you dislike about Diffco US, Inc.?

Nothing that affected the work. Some of the early sessions were more strategic than I expected when I thought we were starting on implementation. In hindsight, that order made sense, but it took me a little while to see why. Review collected by and hosted on G2.com.

Recommendations to others considering Diffco US, Inc.:

Bring them in on the strategy, not just the build. The most valuable conversations we had were about what not to use AI for. If you hand them a fixed implementation task you'll get a good result, but you'll miss the part where they save you from work you didn't need to do. Review collected by and hosted on G2.com.

What problems is Diffco US, Inc. solving and how is that benefiting you?

Extraction accuracy is central to our value proposition, and before this we had no reliable way to know whether we were improving it. Diffco worked on our model and established a framework to evaluate its accuracy, so our engineering effort now goes where the errors actually are rather than where we assume they are. They also continue to support the AI side of our product, which means we don’t have to manage that work or maintain that expertise on our own. Review collected by and hosted on G2.com.