The best part is how ridiculously fast it is to provision a number and connect it to our stack. Dial removes all the usual telecom friction. You just grab a number, point it to your agent, and it works. It lets us focus on fine-tuning the AI instead of debugging phone lines, and the low latency makes the calls feel incredibly natural. Review collected by and hosted on G2.com.

much, honestly. If I had to nitpick, the analytics dashboard is a bit basic right now. It gives us the core metrics we need, but I'd love to see deeper call insights out of the box. That said, the core routing is so rock-solid that it's really not a big deal. Review collected by and hosted on G2.com.